Australia Post - Toorak Post Shop

In comparison to the Australia Post Office in South Yarra on Toorak Road, this one is amazing! I have never had to rush before they close, the staff have always been helpful and friendly and I haven't seen them yelling at children while taking passport photos! It is also conveniently located by a Tram 16 stop on Toorak Road.

If you run a business don’t ever come here. They are the worst and slowest post office ever. safe yourself the stress of making the post by going to another place:)

Friendly, efficient and very helpful. would highly recommend the staff at this locations. Dallas was very thorough and dedicated to the task & making sure the customers are more than satisfied. thank you again.

Really hard working and friendly staff even though they get shafted by delivery contractors who don't bother attempting delivery and dump parcels at the PO

Fantastic team. They are all super friendly and helpful. A true delight to deal with

Poor customer service.The ladies continued their non-work related conversation while I waited for them to finish.To add to that, they had two packages for me and they only gave me one so I had to go back the next day.

This is by far the best Australia post i have ever come acro. The staff are super friendly and helpful. Love this store

Purchased a number of packages online and had them delivered to Parcel Collect. Waiting for delivery and no communication was coming My way despite AP having my mobile, email and a PO Box at same office l. Went to PO on several occasions to be told nothing has arrived. Waited for another week or so and went to PO with tracking numbers only to be told that they had returned items to sender. When questioning attendant L was not receiving a positive experience and it seemed to appear that the person thought it was my fault. I left and then proceeded to make a complaint to Head Office. To this date I still have not received my parcels and AP has still not provided me with an answer as to where they went wrong. I have received phone calls and emails but they do not provide me with an outcome as to why they sent my parcels back. Still out of pocket.

Good customer service, Jenny and Richard