Rapid Tune Beenleigh

My car had a problem with a coolant leak from the A/C. I came to this service and said that I need to do a diagnostic, they did and said that no leaks were found. They refilled the air conditioner - after 3 days the coolant all leaked out, it turns out there really was a leak. I came to them for the fourth time when they finally found out where the leak was, they sealed this leak with glue and did not give any guarantee. However, they took money for the second time refueling the air conditioner, despite the fact that it was their fault that they did not find a leak. Very surprised by such unprofessionalism and poor customer service. I would not recommend this auto repair shop to anyone!

Excellent service on my jeep wrangler, I never feel worried leaving my vehicle in the hands of the mechanics at rapid tune Beenleigh. Honest and extremely tidy workshop, also found faults other vehicle specific mechanics failed to recognise and repair. Will be my permanent mechanics from now on.

These guys are great. They explain car issues really well.Nice and friendly customer service.

Do not use this mechanical workshop under any circumstances. Apparently the previous owners were good but the new owners are shocking and will try anything to rip you off. I will not go into any detail but hopefully after reading this you will go somewhere else for any mechanical repairs. I will send head office a detailed email of my experience explaining exactly what happened. I can only hope that this was just a once off bad experience with this particular Rapid Tune but what I am now hearing from locals and other businesses in the industry is to stay well clear of Rapid Tune Beenleigh.

I will definitely go back to Rapid Tune Beenleigh for service and maintenance on my car, they are very honest and trustworthy people, he explained and showed me what needs to be done on my suspension.

Rang Rapid Tune and the Lady on the phone was courteous and very helpful finding the correct brake pad for my Sons car.Was told of a price and Rapid Tune had an opening in less than an hour.I actually paid less than I was told.Happy to recommend Rapid TuneThank you

Really disheartened after my experience with Rapid Tune Beenleigh today as I feel they took advantage of me being a younger girl.My car had been making a strange sound so I booked it in and dropped it off with them this morning to check it out and find the problemA few hours later I received a phone call saying there was multiple issues with the car and the total would be around 4k to fix. They said I could leave my car there and they would be able to get started on fixing these issues tomorrowI declined and said I would pick up my car this afternoon, I also asked if they would be able to give me a breakdown of all the issues and prices for what needed to be repaired, they said they would have that ready for me when I picked up my carWhen I got there to pick up my car she said they had already completed a service and that I owed $270. This was not discussed previously at allI was also then told that they couldn’t give me a broken down quote on what needed to be repaired because ‘there was too many issues’I believe this was unprofessional and can’t understand why they weren’t able to give me a breakdown quote for what needed to be fixedI was made to feel like I had to pay $270 for the service that was never previously discussed so I paid and left feeling upset taken advantage of

Won’t be back. Went in for a service and a few other little things, he cleaned the engine and got the ignition coils wet. I told him this is the 3rd time a mechanic has done this, I new exactly what the problem was, had a radiator flush but had to call 2 days later frustrated with hardly any water/ coolant and gurgling, I realised it was the radiator cap. Why wasn’t this checked. It was fine before and I noticed it had little dents probably from being dropped. I hope they lift their game. Frustration when you have to take car back and forth when it should be done right the first time.

Cannot recommend Rapid Tune Beenleigh enough. Not only did I get a great service for under $100 my car was also washed. Thank you Mariah, Matt and Matt. I’ll be back