Off Ya Tree

Such incredibly unkind and unhelpful staff members. The woman I spoke to had no interest in assisting me and was very condescending in response to my questions. I will not be returning to this store or recommending it to anyone.

The person with the black hair isn’t nice at all and talks to you rude when you ask about if they have any piercers in or to try and book one

Never go out of my way to write bad reviews but the lady with the dark hair (I believe the piercer) always looks miserable and is so rude every time I go in and not helpful at all, makes me feel uncomfortable everytime I go in there. Won’t be coming back to this store, thought I would give another few chances as maybe she was just having a bad day but it’s always the same!

Both people working were really nice, piercer explained in good detail and prepared me for the needle & the pad underneath to catch it. Absolutely 10/10

Not a pleasant experience at all! The girl with the dark hair that has clearly upset many customers looking at the reviews treated us like dirt on Tuesday. I was furious as she made it clear she did not want to help us nor be disturbed whilst clearly ignoring us waiting to speak to someone. She was extremely rude and to make matters worse it was my young cousins birthday. Way to go! Upon returning I heard a group of teens being spoken to no different to us. Something needs to be done, it’s unacceptable.5 stars to the lady with the Pink hair though, very friendly and down to earth, made us feel very comfortable in trusting her with the piercing.

Great staff, friendly, informative, experienced piercers and jewellery... Great specials and selection of piercing jewellery.Piercer is great, funny, down to earth and makes you feel at ease while piercing explaining what's going to be done but also during the procedure letting you know what she's doing and she needs you to do eg breathe... Also includes cleaning solution.I WOULD NOT GO ANY WHERE ELSE TO BE PIERCED, PROFESSIONALLY DONE WITH STERILIZED SURGICAL EQUIPMENT PRE-WRAPED, SURGICAL NEEDLES SUITABLE FOR ALL PIERCINGS.Please note that the needle piercings do not hurt, depending on position, as they are sharp and not blunt like the so called piercing gun which is not recommended due to blunt jewelry used to pierce skin. Also easy to get infected and swollen, these guns are not to be used on anything except maybe a painful earlobe...THE PIERCING SHOPS SUCH AS THIS AND EG TATTOO SHOPS SHOULD BE THE ONLY PLACE TO GET A PIERCING AND ALSO TAKE THE PAIN AND SHOCK THEN CONTINUED ISSUE'S WHILE TRYING TO HEAL WITH A BAR AND LOCKED AND SQUASHED EAR...

i wanted to get a nose piercing and the whole experience was rather traumatising! the customer service was horrible! the workers were so rude towards my sister and i and made me feel so uncomfortable about getting my piercing. when i went in alone with the worker to do my piercing, i told her i wasn’t ready and she rushed the whole process. she really hurt me during the piercing process and didn’t even give me time to breathe and relax. my friends told me that nose piercings shouldn’t be as painful as what i experienced. i sat there sobbing and she didn’t care. really disappointed!

Got a septum piercing from Emily. Made me feel comfortable, funny, looked after me with my anxstEmily's amazing, ask for her.

I haven't had a good experience here in quite some time since the new staff took over chick with black hairs always rude never wants to help and the store never seems to have stock of the piercings you want to get not to mention they don't even know how to do certain piercings or even seem keen to learn how to do it really gone down hill since Brooke and Anne left won't be coming back over the attitude problem the store seems to have.

They were great today! The piercer I think was called Ahnna?? Couple of face piercings pink hair anyway she was AMAZING! So thorough and very pleasant highly recommend! Great customer service!