CENTURY 21 The Bay

When selling an investment property in Adelaide in early 2019, I was referred to Judy Josephs and Paul Dale through some mutual friends.From the first time we met, I knew that I was in great hands.Their knowledge of the market was what you hope for from a top-notch agent - clear, well-researched, fact-based and, above all, honest.At the end of our first meeting I had a true sense of the market, the types of buyers who would be interested in the property and what was possible. We also discussed different options for the marketing plan, right down to the fine detail of the best days and times for inspections.Their recommendation was to freshen the property up inside, as well as to spend some time on the gardens and exterior. It was the right advice for the property as it presented beautifully throughout. Many of the 100 or so groups that came through during the campaign also shared feedback to that effect.I live interstate so Judy, Paul and their team coordinated the various tradespeople to complete the work, all within my budget and in the timeframe I needed.What sets great agents apart from the rest are the little things – like making sure the house was cleaned each week; that the gardens and lawns were watered and green; and that lawns were mowed and the garden kept tidy. Judy, Paul and their team handled all of this for me.After each inspection day, they would first call me with a report, then send through a written recap of the inspection later in the day. I was kept updated and informed throughout. Early in the week of the auction we discussed the strategy for the auction, the prices of course as well as the overall running of the day.On the day of the sale, it was clear Judy and Paul had established great contacts with the potential buyers over the marketing campaign – again rapport and trust with the agent are both essential on the buyer side of the transaction. Buyers too have to feel comfortable that they are being treated in an open and transparent way.At the conclusion of the auction I was extremely happy with the result, and felt that the auction achieved as much as the house was worth in the market.When buying or selling large assets like real estate, experience counts. So does honesty, integrity and transparency from the agent. So do the little extras.Judy and Paul are by far the best agents I have worked with over many years of buying and selling investment properties and my own homes. I am delighted with how the whole sale was handled, and with the result.Outstanding!

EDIT In the two years renting with Century21 Glenelg I was NEVER once late with the rent & paid all utility bills on time. The bond return and lack of invoice for water is just the latest of many problematic experiences with them - starting just after moving in.Shocking to deal with as a tenant (and from the perspective of a tenant who is also a landlord - more shocking). I would not want this business looking after my properties). ...

I highly recommend Carol and her team. Carol has managed several of our properties for a number of years. She is professional and has great skill and knowledge in this area. She runs a tight team and has promptly dealt with any issues that have arisen and kept me informed at all times, as has her team.

They know how to manage properties and do work for owner and maintain balance to have fair go for all. Never missed on regular inspections and detailed reports with pictures. Making timely aware of upcoming maintenance requirements. One of few oldest agencies around who understand rental business well.

never in my life have I had such a bad experience with any professional".my property manager was 90% of the time

I can’t speak more highly of Larry and the service he has provided during the sale of my house. Usually you don’t really know until the sales campaign is in full swing whether you have the right agent for your requirements but with the experience I had with Larry right from the first day I met him he gave me the confidence and assurance that he was up for the task and he didn’t let me down in achieving a great sales outcome and with great customer service along the way. Thanks Larry!

Professional and Extremely HelpfulI was selling my Investment property from Interstate, so I needed someone I could really trust to guide me through the process. Judy was just that - providing excellence advice every step of the way and exceeding my price expectations.Judy made the entire process of selling easy.She was knowledgeable and made the process a stress-free experience.I would highly recommend Judy as a knowledgeable, reliable and professional Sales Agent who works hard to achieve the best possible resultKristy

We recently decided to sell our home in North Brighton and asked Paul Dale to conduct the marketing and sales programme. From the very first meeting with Paul to the conclusion of the sale, which was after only two open inspections, Paul Dale was the consummate professional. His knowledge of the market place and the process (which is becoming ever more complex) was invaluable and he was with us every step of the way. He was highly efficient yet always friendly and literally nothing was ever too much trouble for him. We would unhesitatingly recommend Paul’s services to anyone wishing to sell their property. Thank you Paul.

Carol managed my rental property and she was super efficient and thorough. She always followed up promptly and was extremely helpful with any queries or problems that arose.I would definitely recommend.

I've recently rented 2 new properties with the help of Carol and Indiana at Century 21 The Bay, they made everything so easy and were very helpful and calm to solve any problems that came our way. Their knowledge and advice is amazing and were able to help me every step of the way to get these new builds on the market and get them rented quickly. Can't recommend them highly enough.