Australia Post - North Sydney Post Shop

Good selection of stationery and all Australia Post services, including passport renewal. Service can be a little slow at times, which can add to the queue and wait time but the staff are pleasant

If you like staff lying to your face, adamant they are correct, only to be corrected by a manager, this just might be your place!Deliveries you have paid for that require you to expend additional time and effort to collect after the alleged 'delivery driver' has lied about trying to deliver? Again, this just might be the place for you!A hideous place with hideous staff that seem to want to be anywhere other than the place that employs them. I guess that's why the customer is asked to help do their job - they are either incompetent, unwilling or or too lazy. Unfortunately, none of these excuses are good enough for Australias national postal service.

Been coming here since I was in my 20’s and have been served by many people, Richard has been here for over 40 years and always puts a smile on your face and gives you a good laugh, the rest of the staff, I’m not so sure as they are quite rude.

Busy. They have 2 self service machines that include parcel weighing and payment. One was faulty and took 60 seconds per option - I gave up. The other worked, mostly, but rejected my payment twice. The slot to deposit parcels into was taped shut, and too small for my parcel. I had to join the queue anyway. What a colossal waste of time.

I am 10 years old and just this morning I was ecstatic to send a parcel under my name for the first time in a post office. At the post office, I was served by a very, very kind female staff named Shakilla who said to me this was the first time she met a boy who was sending a parcel(chocolates and some Christmas cards) to a friend. She also encouraged me and added that this was an absolutely amazing feat for me. I felt profoundly touched and happy afterwards. Thank you for brightening my day!

Updating the review due to further experience -The staff need to be clearly educated on the postage ,I was trying to post a A3 size birthday card and the staff member insisted that the item should be sent a parcel which is expensive.. then when I went to another counter, the staff member accepted it as a regular post and paid less ....Located in a heritage building, staff were friendly and the shop was busy during lunch time... Avoid lunch time if you can.. they also have auto stations for self-service

Super busy post office but their manager Edan manage everything well. Many Thanks for your help for my unaddressed delivery lodgment and guide me the correct packing way.Edan need an Award from Auspost.

Conveniently located and many service counters available. Staffs are always informative and approachable. Line can be long during peak hours but staffs handled it very well. Thumbs up!

Staff need to be educated on good customer service and how to properly answer customer questions. Sent a parcel today and not familiar with the process of it staff did not help me when I asked how long it would take to get to its location and whether I needed standard or express and now my parcel will not be arriving on time.

I work in the North Sydney area. Don't visit at lunchtime. They get super busy and the queues can be quite long. If you can visit on either side of lunch, that is better and queues are more manageable. I do think they have a fairly good selection of last minute gifts if this is something you need.