Big Bus Co

Terrible Experience!! We were ready to get picked up on the first bus at El Amain Fountain in King Cross and we were on the other side of the street so the driver did not stop and yelled another bus was coming which arrived 22 Minutes later. The rest of the ride was ok except often the audio tour was music instead of more narrative on the history of Sydney and the many beautiful buildings and sights. The worst was the end of the day when we arrived at Circular Quay around 3:40 PM and the driver shut off the bus and got off the bus with no explanation. We sat on the top of the bus in the hot sun for around 20 Minutes and an employee came up to another employee and said what about those poor people up there sitting We then asked what was going on and they said they had to wait for something but it made no sense and they never said how much longer we would need to wait. We left the bus and took the train back to King’s Criss. Very poor communication and customer service!

Great and a reliable company . We arranged their services for the wedding of our daughter 8/5/2022, to transport out wedding guests from our place of residence to the reception and then the return trip back home in the evening. The Driver was courteous, he arrived on time for all the trip sectors the coach was clean and tidy . Would highly recommend Big Bus Co

Just updating the review I gave 4 years ago as I used Big Bus Co again a fortnight ago! Nothing has changed, they are still super AWESOME! Highly highly recommended!We had the best experience with Bug Bus Co and will surely use them again. The bus was clean and awesome. The driver was very professional, very much on time and was very congenial. Best of all are the admin staff who catered to all my request and queries promptly and professionally! This company is highly recommended!

Have just discovered this local business and have been very impressed with their customer service and the quality of their hire vehicles. Will be using them again in the future. Highly recommended.

Excellent service! We used big bus co for travel from the airport, to Quay centre and Western Uni. Trip communication was great and the drivers and coach clean and large!

What an amazing company! Called them on a Saturday night when another booking fell through and George was incredible, managed to find us a bus within 10 mins to transport 40 VIPs from the city to Qudos Bank Arena. Talk about coming up with the goods in a very stressful situation. Highly recommend Big Bus Co!

We had a wonderful experience with Big Bus Company.We booked a bus over a 2 day period and both days the bus was very clean & tidy and on time. George, the driver was very nice and accommodating, nothing was too much trouble for him. These guys were the best and come highly reccomended!

We used Big Bus Co for our weekly school sport and we were extremely satisfied with their professionalism and service to our school. From working with their office staff to working with their drivers, this company has been reliable in providing our school with transport to and from various destinations both locally and throughout other areas of Sydney.

I hired Big Bus for my nice wedding, two buses 54 & 22 they came on time very clean inside and outside, Professional drivers dressing very well and they were helping each one they picked us from Strathfield from a very narrow street with no complains to the church and then to the reception on time I highly recommend them for any event thanks Bib Bus