Bolton Clarke Milford Grange, Ipswich - Residential Aged Care and Retirement Living

Good people who really care

I have a cousin living there staff friendly lovely rooms nothing seems a bother close to everything

Being relatives of a Parent/Loved One, who lived in high care but considered Essex her home full of her extended Family, from cleaners, Chefs, Care Providers, Doctors, RNs, Social Activity Organisers, High Tea Organisers, Administration Staff, Hairdressing, All Health Providers, Residents, Visiting Schools, Entertainers, Outings to name some of the many positives we were involved in and witnessed first hand.Anything we were not in agreeance with was dealt with in privacy and such Professional mmanner of which was quickly resolved.The Care Workers always went out of their way to put smiles on the Residents faces, as did the Volunteers. Over the years we saw just how trying it could be on the staff and yet not a St Patricks, Valentine, ANZAC, Easter or Chrisrmas Day as well as many other days were always celebrated.Bolton Clarke Milford Grange, Ipswich will be our goto place when the time approaches.Thank you all so very much for the dignity, respect,care and love given to Alma, Mum that made her final years so happy and full of fun.

Wouldn't even give this place 1 star, my mother had dementia, they let her wander around on her own, lead to her having a nasty fall, smashing both shoulders, she was left like a fish laying in a bed, after smashing both shoulders she needed 3 carers to assist with everything, was supposed to give her morphine to help with the pain before they assisted her, this never happened, her new caring plan was never met, my mother's dementia came on worse after this nasty fall, she was in so much pain before she died, thanks for taking away what life my mother had left....staff are more interested in talking about their social life, I saw a few incidents where elderley were treated wrongfully at this place, do not put your loved ones here...

Best care in ipswich.

Was called a smelly Indian" I'm very upset"

Visiting resident and Staff always friendly and helpful.Residents seem to be well looked after and rooms clean and tidy.