The Athlete's Foot Townsville

Was my friend who purchased, but service very professional and attentive.

Great service but not a lot of options to choose from

I suggested my husband go to an Athletes Foot store to get his 'feet & walk' assessed, which was today 22/2/23 @ the Castletown store. No-one approached him. Very sad & shameful on your staff's behalf at this store. He said people came in after him & were served before him. He looked around, sat down & still no-one came to assist after 10mins.

Paying premium you get premium service. They'll make sure you get the correct fit and they handle warranty issues professionally. Highly recommended.

I purchased a pair of $300 shoes in July 2022 but buy April 2023 couldn’t wear due to a plastic strip in the heal which broke the skin on my ankle. I returned to store spoke to Rae she said due to them being washed they offered no support. Apparently you can never was their shoes. I was told I had only 6 months warranty which is conflicting with their Area managers statements and Brooks Australia. The staff reportedly told the Area manager they wished not to deal with me and the area manger told me my problem was with Brooks. They informed me due to pictures of shoes that had been worn a dozen times brooks did not accept the shoe had a fault and declined to replace them.I had these shoes fitted and bought them in store and paid $300 and got zero support when their product was unwearable

My partner went there yesterday 10/3/23. The lady needs to learn how to treat and show some service. Just didn’t want to help. Sadly.

I highly recommend athletes foot because the staff are extremely friendly and very welcoming and they have a great variety of shoes especially for people with disabilities. I believe that athletes foot are the place to go when you need good quality of shoes they made me feel very welcomed.. keep up the great work athletes foot

Incredible staff. Blake was awesome and took the time to help me find the right shoe for me. Will definitely be back here when I need more shoes.

Was served by Sian, great customer service, super friendly and very helpful with my purchase! 10/10

Tash was absolutely fabulous! She had about 10 people in store (when she was alone) and was still giving everyone equal time and still made the experience enjoyable. I'll definitely be back!