My Mobile (factory outlet)

Buyer beware, there is a scammer on market place using this businesses details, they are quoting the name, address and abn of this business, I have edited my original negative feedback after the real store owner replied and I don’t want a genuine business to be negatively impacted.

Dropped my phone in a spa. Went to the shop the next day and was told the phone may not be able to be fixed depending on how bad the damage was. It was $60 for the service fee and 4 hours later I picked it up. It was completely fine not bad damage since I brought it in so quickly. My phone got a good cleaning and was fixed all for $60. Great service definitely recommending to my friends and family.

Shane is awesome, and quotes get cheaper each time I go in..Thank you ShaneHannah - (Blue Nokia X20 ☺️)

I edited my review today.Thumbs up for other staffs for pursuing to get back my phone.Apparantly the phone did not repair. To be exact its 22 days before i get my phone back.I always do effort to came after my work to follow up my phone.Im just disappointed with service but thanks for the refund and of course i still insist to get my money back coz my phone doesn't work.

It doesn't even deserve a star, the worst place I've ever been in my life. He sold me a cell phone protection screen that kept making bubbles. I went back to the store, asked to change it he said just being human and that I should keep pushing the blisters until it stops". I went back again asking for my money back

I purchased here a privacy screen protector last week for my IPhone. I left the store and I didn’t check it. When I went home, I found there was bubbling in the protector. I came again to the store to fix this issue. Yet, the man who work their was racist, rude, and disrespectful. He also said the protector is cracked, which the bubbles could not be fixed! The protector was cracked since I bought it with bubbles, but I couldn’t come back on the same day because I live far away from the city. In fact, the quality of the protector and the service are extremely terrible.Moreover, the worker helps Australian customers and is friendly with them; unlikely to foreign customers. He wanted me to listen to him without any response or explanation! What can I describe this behavior?It is not good to be racist and untruthful.I do not recommend this store because of the lack of the service and the quality of products.NOTE: the bubbling is appeared since your worker made it! I checked this when I was home, and this is my mistake to believe your workers and their poor service and skills. No need to repeat my comment. Yet, you can see again below how you prove and represent your poor customer services. Racism is fact, and you need to fix this issue. Other reviews have mentioned your manipulation in other cases. Be brave and and treat your customers when your workers make the mistake. The fact will not be changed until you be honest.

Great store. Heaps of stock of accessories - chargers, cables etc. Secondhand iPhones and Androids, as well as buying the same.

Brutal silence and ongoing stress. My Mobile have held my phone since August 2022 and have stopped responding to my emails and calls (after just responding once). That's right, my 8 emails have gone UNANSWERED for over SEVEN MONTHS after their ONE single email.If you are thinking of buying here, ask yourself if you too want to open yourself to utter stress due to no fault of your own.Background: I bought a Google Pixel 5a from them and then it stopped working within their 1 year warranty period.I paid for it to be returned to them, as requested by them. They then wrote the one and only email message claiming it had a small hair line crack in the lcd". Laughably false and irrelevant. I have photos to prove it

Came in almost a year later to repair the screen on my Pixel 5. Did an amazing job, still would recommend My Mobile.----Dude in yesterday was great, installed screen protector perfectly. Highly recommend these guys

I've been taking my last three or maybe four phones to these guys for screen protectors and covers. They have never let me down. And I haven't cracked a screen since I started going there. Touch Wood! Lovely people. Friendly, efficient, reasonably priced! Deano from Redcliffe gives you the thumbs up!