Cute-icles nail salon

The lady that did my nails was incredibly rude, she made comments about my appearance, in her words she told me I looked “messy and cheap” and then tried to push her own private business on me. I changed my mind on the colour before she had started doing them and then she was rude about it and told me I wasn’t allowed to change my mind. The nails she did were okay at best and have already started to chip. Will not be coming back here.

Extremely disappointed! This is my local nail salon and have been going here for a year. It is now under new ownership and the price has gone up drastically! I used to pay $55 for SNS and the price is now $70. I was happy to pay $70 but not for what I got. They did such a horrible job. The lady that was doing my nails first walked off, then the second lady that started doing my nails seemed like she didn't even know how to do SNS, the whole process was not right from the start. The shape was uneven and not what I asked for. Then she kept applying so many coats to the point my where my nails were stuck to sides of my skin. They were so messy, ridiculously uneven and THICK ! I spoke up as I did not want to walk out with a worse nails then what I walked in with. I did not mind paying $70 but the service they provide is an absolute joke. I ended up having 3 different ladies doing my nails, it was so inconsistent. The lady that did my nails at the start tried to fix them but they were past the point of being fixed. To be honest I was over it at that point the whole experience was not nice at all. They offered to file them but I went home and cut/filed them myself. Very sad for locals who have been going to this salon for years now getting charged more for a worse job. I will never go to this nail salon ever again.

I wish I could give it 0. Under new management - appalling service. Rude staff, terrible service and not thorough. Worst experience I’ve ever had at a nail salon and such a shame for a new (established) business. 10/10 would not recommend. Avoid avoid avoid!!!

WARNING. DO NOT go to this salon. The worst nail techs inMelbourne (apart from the lovely lady Ruby who use to work there!) The woman I saw cut into 4 of my cuticles until they bleed and blamed it on me?! I think she must need glasses. Uneven application, tiny hairs stuck in the polish, breaking nails while filing, bad shaping and to top it off they love to ask really inappropriate personal questions on the topics of reproduction and marriage. I didn't want to write this review, but here I am. If you want a basic pedicure, sure go here. But if you want sns nails done properly, go to GLITZ N GLAM in COLLINGWOOD. FTS.

As per recent reviews new owners of this business have taken over and changed everything locals loved about this little nail salon. The new owners and staff have no idea. Long confusing menu of options that is not very clear. Very slow service - an hour for a basic pedicure. Poor quality - badly shaped nails, uneven polish and finally way overpriced.I had to leave before getting the polish as I had run out of time to stay and was still charged full price.I used to come here for a quick, friendly, well priced service and I won’t be coming back. Such a shame.

New owners just standing at the top of the salon watching over their employees the entire time we were there. Really weird vibe. Staff don’t seem their usual bubbly selves. Price increase as others have mentioned is unreasonable, and what comes standard now is far less than they used to offer. Don’t know what they’ve done to the polish but I tried to take off my “OPI” with regular nail polish remover and underneath my nails look like they’ve been painted white??? My mum experienced this as well. Not sure if they’re using paint thinners to stretch the polish? Disappointing as we used to be regulars here and definitely won’t be returning.

My wife has just visited for 1st and last time under new owners. $88 for a mani, pedi and worse than the kids could have done. Dirty, very poor quality. Agree with other reviewer, if could would give 0 star.

The lovely ladies fit me in last minute and were able to do my nails with such care and precision! Love that they were willing and open to do design from a picture. (Excuse the weird photo angle)

Under the the new management my regular manipedi has increased from ~$40 to ~$70. A great way to treat loyal customers. I have found another salon and won’t be returning to Cuteicles. This sort of increase is pure greed.

Fail - new owners have put the price S&S from $45 to $70. How best to put off your loyal customers with a 60% increase in prices. Going somewhere else.Make them go back to the old pricing!