Lombard Party & Events Chirnside Park

Amazing place such great selection of party decorations literally had everything from cake plinths to huge moving life size dinosaurs for hire (without breaking the bank) this place has everything for your partying needs. Alongside that also has the greatest help Elle is amazing and her ideas for parties are priceless. Got a tough theme ?? She will definitely help out to make it the most amazing looking setup!!!, also liana with excellent customer service and great visions to make your party a roaring successThis is literally the best party place of the century I’ll never go anywhere else

Lost half my 3 year old nephews balloons to the wind on the way out to my car. The 3 girls behind the counter helped me out promptly and on the spot to make sure my brother never has to find out.. haha. Thanks Kat and friends (sorry can’t remember your names)

We were so impressed by some ballon’s that we brought from this store . This store goes above and beyond and their customer service is excellent. I needed a small amount of balloons put together to celebrate a small family event for my husband’s birthday and the Chirnside Park store accommodated with minimal notice . The balloons were exactly what I needed and this was all organised over the phone and I collected the Balloons within an hour of making the call . The quality of these balloons were excellent and they have lasted two weeks . The personalised writing added to the experience. Thanks to Lombards at Chirnside Park and to Brianna for helping my husband’s special day as he was extremely happy to receive these Balloons.

A massive thank you to the team at Lombards Chirnside Park!!! We had a disaster in doing our own DIY balloons but the team saved the day in particular Kira who was so helpful and delivered excellent customer service.We have learnt our lesson and wouldn’t trust anyone but these guys.We cannot thank you enough

The customer service at Chirnside Lombard is exceptional, they are so accomodating and go over and above to help you. I my daughters first birthday and they were store transferring things in for me, giving me their advice on colour scheme and best products to use. Thank you for all your help ladies, I will be back!

Please re ticket/ make sure items are in the correct spot as everything I bought scanned at a different price then what it said on the shelves

Been shopping at Lombard Cranbourne weekly for 5 years and always stocked everything we need. Cranbourne has unfortunately closed and now I’m left in limbo. Tried chirnside park on 3 occasions now, each time the items I need they don’t stock. Always understaffed too and I wait 10 minutes just to be told sorry we don’t stock that. Staff are friendly, nice, and helpful though.

Asked to fill up 2 balloons was refused and not politely treated

Enquired three times over three weeks regarding supply of red cellophane. Told out of stock each time and told to call back next week. On fourth enquiry today was told out of stock again. Upon expressing my frustration over the phone, I feel that staff member Kath completely overreacted, stating that she ‘doesn’t appreciate my tone’ and that she is ‘a human being’. Upon trying to help calm her down, stating this is my fourth enquiry about the same product, I was hung up on and phone was not answered when I tried to call back.I honestly thought red cellophane would be an easy enough purchase, but 4 calls over 4 weeks and a hang up later, it has gotten way out of hand. I originally wanted to buy from Lombards as I feel they have good quality products, however, after this phone conversation I doubt I’ll ever return.

was served by Kat this morning regarding a balloon garland for my 21st, was the most lovely and genuine person who cared and understood the stresses of hosting your own event! Easy going and such a cool gal - sorry if I have misspelt your name x