Kmart Blacktown

This store is open 24 hours which is a big advantage for busy people. There is ample parking at the same level and you don't need to take lifts etc.However there are too many people in this store and it feels the store is unable to cope with the number of shoppers. Store aisles have products strewn across and shoppers are very careless. I got a feeling that this store was a mess and the functioning could be greatly improved.

I just had the absolute worst experience at this KMART! I was rudely harassed and accused of not paying for an item the checkout person watched me pay for. I was chased out of the store, yelled at, and he snatched my item out of my hand. I provided the security guard with my receipt as well as my bank statement clearly showing I had paid for this item. After providing several forms of evidence I was continually harassed and spoken to in such a rude manner. I am absolutely disgusted by this behaviour after a 10 minute encounter they realised they had falsely accused me and I received no apology. Absolutely not returning to this KMART.

Good to have 24hr kmart in Western suburbs sometimes very handy

By far the worst Kmart store in Sydney. I visited well before midday, busy yes but not chockers by any means but this place is untidy, unorganised and an absolute dump !!! I snapped a few photos where I could but almost every aisle especially in the home wares area was no different. At least Big W and Target make an effort consistently tidying and stocking shelves. Making it a pleasant place to shop.. Heck even weekend markets are tidier than this!? Considering this is a 24hr store you'd think they'd employ enough staff to keep the shelves organised so not only it's visually appealing but you can find exactly what you need. Looks like no one has bothered to clean these up for days!

Horrible service. No one attends their phone store or head office. I wanted to find out if a certain item was in stock. But no one picks up calls ever. Tried many times. Today and several times in the past. I would like to give zero star if possible.

It's a big mart. Almost all the daily life items for kids, youngsters,aged people and females you can find there.Electronics, photo frames, clothes, cycles shoes and a lot more things with different sizes you can find there.Even toys for kids you can get there.I haven't experienced but it was mentioned that it is operational for 24hours and I heard from friends too the same thing.You can purchase gifts from your loved ones there.The prices in Kmart are kind of less from all other brands in the market.You can see my attached picture to check what kind of items you can purchase there.I have tried to cove some of its portion.This mart have a big parking place there that I loved good thing about its location.Wheelchair assessibility is there and wheelchair assessible parking is also there...No groceries only daily use items as mentioned before.

nothing special just that it opens 24×7

Young lady Tamara was very helpful in assisting me in finding the knit joggers. Her customer service was exquisite! Her assistance was very professional, navigating me through the store to help me find what I was urgently looking for.

I called this morning to ask for a specific item to see if the store had in stock before placing a Click and Collect order through.On your website, it says “Our stock levels are constantly changing, we recommend calling ahead”. However, when I called - this woman in Sporting Goods called and had an attitude with her and disgusting manners. I was very kind at the beginning but she had made me very angry. I asked if they had any of the items I wanted before putting through an order. She had replied back to me with an incredible tone “Oh I don’t think so! But since I’m walking that way, I might as well check. Just letting you know that I we don’t do that, if you want to order it you’re going to have to take the chance in case someone else buys it.”I then replied “Yes that’s fine, I didn’t ask you to put it on hold, I just asked as per your website says to ask your stock levels beforehand.” And she abruptly replied “Yeah, but you said you want it to be out on hold so”Can you please reach out to your team members and have them coached with effective customer service. I am a professional in retail, I do understand the climate of Omni channel. However, I do also what I have been told - in this instance “We recommend calling ahead”. She might not understand where I was coming from, and that’s fine - but fix your tone and attitude because this is a place of business.