J.J. Richards & Sons t/as JJ's Waste & Recycling

J.J Richards and Sons trading as JJ Waste & Recyclingis a Waste of time. Looking at their reviews they need to seriously Recycle themselves back into a trustworthy company.

We have been really happy with the overall performance of this team. They are always kind and courteous on the phone when we make a booking and the drivers always make their runs. They even help me to move the bins as they are heavy to move. I think it's a brilliant service and completely affordable for a small business. We really appreciate what they do.

Haven’t had direct experience with the company. However over the last year I have found 5 separate occasions where they have completely blocked roads by parking in the middle of both lanes and left hazard lights on. Their respect for others around them is evidently lacking.

Seem to be constantly ringing to find out what is going on with bins (emptying and strange additional charges)

Terrible customer service, the opposite of this claim on their website you will continue to receive the same high-quality waste collection service using the latest innovations in waste management technology"After four years of inconsistent service we gave this company the flick today. After a 25 minute phone call with the SA State Manager Colin and his Operations Manager they were happy with a 20 percent no show rate

I wanted to share my recent experience with a company, and unfortunately, it was not a positive one. I recently visited a store and interacted with a sales representative named Shaun. Unfortunately, my experience with him was extremely disappointing and frustrating.Not only was Shaun incredibly rude and dismissive, but he also laughed at my words to change to smaller bin and made me feel belittled and disrespected. When I asked for help, he responded with a sarcastic comment and suggested that I take my business elsewhere. As a customer, I was shocked and taken aback by his unprofessional behaviour.In my opinion, this kind of customer service is unacceptable and should not be tolerated. It is essential for sales representatives to treat customers with respect and kindness, and Shaun failed to do so. I hope that this review will serve as a warning to others who may be considering doing business with this company.Overall, I would not recommend this company based on my experience with Shaun. After being loyality customer for 6 years is time to I believe that good customer service is crucial, and this company has failed to deliver on that front.

Absolute joke of a company to work for. They used to be fun and exciting to work for but after they got a new SA state manager Colin on the scene he became trigger happy and fired 8 workers and labelled them all as serious misconduct. Don't go work there or use them for any waste removal.