WISE Employment Bankstown (DES)

The worst of the worst. Breach constantly for unlawful reasons. I recently had an argument with Mo, one of the workers there, because he refused to arrange an appointment with Centrelink for me - his excuse was I'm not going to sit on the phone to Centrelink for 2 hours".Its his job and its part of the agreement in the Deed of Service the agency signs for a piece of the 2 billion dollars spent on these sham companies each year. His last words were when I asked him to stop being aggressive (he was slamming cupboards and banging on the table) were "You haven't seen aggressive yet". I wrote to the manager and informed her of the threat and received no response from them."

Omar was fantastic. Clarified everything for me and allowed me to understand the restrictions placed on the agency by the Govt

If I could give a zero I would. Very rude towards clients, it's their way or not at all. If you ask questions or try to negotiate what times they say they won't budge and have a too bad so sad attitude

UNPROFESSIONAL. Conflict of interest sending people to jobs that their family owns and forcing them to work in what WHS would have a field day with. Threatened to send to the next job as far away as whoop whoop and suspend centrelink payments. Serious lack of of work ethics, this will be investigate!. You are rude, mean and lack any empathy needed to work with any humans, ( or animals).

This branch of Wise Employment and every other office should be reviewed and shut down for its appalling treatment of job seekers and the lack of support to employers. We have had to chase them up for reimbursements whilst their staff constantly pass the buck. They are meant to be supporting with people with disabilities and special needs but they need to be red flagged for having absolutely zero awareness on how to support vulnerable people in the community. The disgraceful mentality of the Employment Consultants must stem from lack of training and lack of empathy and further up the chain to Management. No such thing as a not for profit organisation. Their care factor is zero. This company is all about profit at the expense of disadvantaged people with disabilities. Please pay the employers the reimbursements they are entitled to. Following this review, I will be taking this complaint to the relevant government departments. Shame shame shame. Just look at the reviews and star rating. We can't all be lying right?

Ive been with a few different employment providers and out of all of them I would recommend wise employments services. They found me a job promptly and I was given continued financial and emotional support throughout the year since I started. Very kind and dedicated people. Thank you especially to Athina for being the best case worker I've had.

Wise Employment bankstown are the best, I don't understand why people are putting bad reviews when the workers there are so friendly and kind and all they want to do is help us in anyway they can, i have been with them for awhile now and all i have seen is that they are understanding and want to help in every way they can, so i recommend all these people that want to find employment or learn a course to get into your dream job is to give them a call and ask for there help and see yourself how they react to you all, they would help 100% , i would like to thank all the staff at bankstown wise Employment for all there support, and to keep up the great work they are offering.maria .........

Wise stuffing up again..... back with Wise. I got a txt saying I had not met my obligation. Payment will be cut off. Problem is I was on a medical exemption until last Friday, and haven’t heard hide nor hair from these clowns this week. I haven’t signed a mutual obligation agreement to break it.I rang. Someone who didn’t identify themselves answered. Said ‘well did you do your job searching?’ I explained that I don’t currently have a mutual obligation plan as my medical certificate expired 4 days ago and as yet Wise hasn’t been in touch with me to make one. It would be nice to get a phone call, text or appointment first......She said she’d put me thru to someone who surprise surprise wasn’t available and will call me back.So I am due to report to Centrelink tomorrow. If my payment is stopped Wise will be getting a very angry visitor tomorrow.BTW when I recently had an ESAT with Centrelink I said I wasn’t impressed with Wise. She told me ‘yes we get a lot of complaints about them....but I shouldn’t say that....’.So if they are the subject of so many complaints why are they still a job service provider? Why are they being paid tax payer money for such a poor service?

WISE Employment have great employment consultants who care about you, understand what your needs are, and are determined to help you find the best job for you.

If I could give zero stars I would. I am legitimately horrified.I don't even think anyone at the office knows what my disability is, and they clearly have no interest in offering relevant or useful support.I've had one employee literally throw a petulant hissy fit when told, 'I'm sorry but that's none of your business,' when she inquired about cuts on my arm.I've also been told to 'go home and sort yourself out. Come back tomorrow.' for having cuts on my arms.I've heard employees yelling obscenities about other clients.I've been unable to focus on my job search work because they play loud music (when the office isn't empty)Though the office is usually empty and I see no-one. I've been mislead about the kind of assistance they offer, only discover months later they offer almost nothing. My consultant can't even give me a straight list of the places they offer courses through. I was just told to 'go look in that area.'I've complained numerous times and nothing has changed. In fact after wasting my time for months someone came out and admitted over the phone that one person was basically running the entire office, which is why she never had time to do anything. As if I should feel sorry for this person.They clearly have no concept of what it takes to deal with someone who has mental health problems. WISE antagonise my issues on every single level with their boorish insensitivity, and blatant indifference. This office should not be open. Period. These people shouldn't be allowed to pass themselves off as professionals, and they certainly shouldn't be dealing with ANYONE who has mental health issues.They haven't the faintest idea what they're doing.