Digital Camera Warehouse

Very fantastic experience with digital camera warehouse. I wanna express my deepest gratitude for the exceptional service and effort that digital camera warehouse team put into ensuring that my camera reached me before my departure for my recent trip. I was kept well-informed throughout the entire process, receiving regular updates about the status of my order. This level of transparency and proactive communication truly set you apart. Once again sincerely appreciate your dedication, professionalism, and outstanding customer service

Australia Post delivered my camera lens to the wrong person and it was scanned as delivered" in the Australia Post system

I spoke with Douglas, he shared his incredibly depth of knowledge ,and increased mine, with my questions regarding a purchase of a new camera. I've felt unsure of purchasing a replacement for my slr as the information I was given each time I spoke someone elsewhere, including photographers, was very brief without giving me enough confidence in which model and brand would be suitable. Douglas understood my requirements and also helped me with the right choice of lens and accessories to help enhance my photography. He definitely didn't oversell, as he explained why I needed each and it's purpose. Best service I've ever had with a camera shop.

Digital Camera Warehouse was one of 6 companies I asked for a quote. Digital Camera Warehouse was the most responsive and with competitive pricing. They showed they wanted to do the business when Dean contacted me and followed up with changes to the quote as I adjusted my needs. He suggested practical tweaks to my requirements when original equipment supplier was out of stock and offered very competitive pricing. Delivery took a weekend only, which astounded me. When received I had questions re charging batteries and received great advice. I am a very happy buyer of my 4th Olympus camera. Thank you Digital Camera Warehouse.

I recently bought a Tamron 100-400 mm. lens from DCW. I expressed my concerns about the potential rough handling getting it to me in the Post. Dean was exceptionally responsive and requested the warehouse to give the lens extra protection. It was packaged so well I could not have done better myself. I'm loving my new lens which was delivered very quickly. What a great team to deal with. Thank you, John.

If I could give these guys 20/10, I would. The item I initially ordered was discontinued, and they tried their very best to contact me (not the easiest, as I am notorious for not answering my phone and forgetting to call people back) to provide me with some alternate options for what I needed. We finally managed to get in touch with each other, and after the team gave me some alternatives to my initial order, I now have some great equipment to take photos with. Very grateful!

I wholeheartedly recommend Digital Camera Warehouse and Dean to anyone in need of camera equipment.I recently had the pleasure of purchasing a lens from Digital Camera Warehouse, and I must say that my experience was truly exceptional. From start to finish, the level of assistance and service provided by digital camera warehouse exceeded all expectations.I would like to express my sincere gratitude to Dean for his invaluable help throughout the entire purchase process. His expertise and professionalism were evident from the very beginning. Despite some delays on my end, Dean remained incredibly understanding and accommodating. He went above and beyond to ensure that my concerns were addressed promptly and that my travel plans were taken into consideration. I am truly grateful for his kindness and support throughout the entire transaction.I wish Digital Camera continued success.

Went to purchase a Camera today and had nothing but a lovely experience! The store manager offered wonderful assistance accompanied by a great range of knowledge. This was extremely helpful as I’m a beginner with cameras, strongly recommend coming here for any of your camera needs. :)

I have now bought two lenses from DCW. I have been very impressed with the customer service. They are able to source stock when many other suppliers do not have any and keep their prices competitive. Can not compliment them highly enough. They are my go to store for all things camera

Brilliant service, instant action, questions after sale answered very patiently, plus a slight difficulty I found not knowing how to do a function and this was handled very patiently ' working together ' to find the absolute correct solution. Best value, Best customer Service, Best STAFF and a company to be commended. Buy from Here !I was lucky to find another of mine which I dropped and thought would be out of production/stock everywhere.Thankyou Digital Camera Warehouse. 10/10.