Ronalds Jewellers

Had watch repaired 3x in space of a month... paid each time then the fourth time he told me watch is definately permanently broken" (he didn't remember me from the first 3 times) and I asked if it were fixable

This review is being written late August 2022.I had a ring that would not quite fit and needed enlarging.I went in to Ronalds Jewellers (Spence Street Cairns). My wife and I were greeted in a friendly manner by one of the two assistants there (Paul). After explaining the issue I had, he took my ring size and reported it to be an R. After measuring the ring and having me try on various test rings, he told me that it needed to be enlarged by one size (from an R to an S) and that it might be possible to just stretch it rather than cut it and add metal.He condescendingly remarked that the repair was going to cost more than the ring was worth which I thought bordered on rudeness but I gave him the benefit of the doubt".He mentioned the work was done on site. He added some of the design might be degraded in this process but I wanted to proceed anyway. He initially quoted me $80 but later changed this $70 - payable on pick up a week later. He did not give me paper work but I felt ok to leave the ring with him.The following Monday

Great range of stuff from PNG. Got an awesome one shilling bracelet. Beautiful craftsmanship and lovely design.

I have had many watches repaired over the years here and they have always been friendly, fast and reasonably priced.

Very helpful and beautiful jewellery.

We bought our wedding bands from here, he was so accommodating and helpful with our selections. So glad we didn’t go to a large chain, the jewellery is REAL quality!

We had a couple of gold rings repaired and resized at Ronalds, one of which had quite an intricate pattern and engraving on it. The repairs were superb and the repair work was invisible. Prices were very fair. Highly recommended.

I ordered a Gold Figaro mans chain, I wanted a specific weight, specific size and specific length. So Lance went to work, it is hand made out of Melbourne, and beautiful. It ended up being slightly under original weight, so Lance adjusted the price. If you want old fashion honest service. Don't bother going anywhere else. Best jeweller in town hands down.

Best jewelers in town. Brillant for repairs and alterations. Great service. Been using them for 40 years.

Cannot speak highly enough about the professional & friendly service at Ronald’s, along with the excellent quality of my recent jewellery repairs.