Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
86 Reviews
About the Business
Cushion Factory - Custom Indoor / Outdoor Cushions | Outdoor Cushions & Indoor Cushions available from Cushion Factory and shipped Australia wide to Sydney, Brisbane, Melbourne and Perth. Order online. Order today 1300 448 297 - Australia Wide
Contacts
Call Us
Suite 1/501 Church St, Richmond VIC 3121
Hours
Features
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Delivery
Recommended Reviews
Robin Veitz
19.09.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Ordered my new pool lounger cushions at the cushion factory. They arrived early and look sensational. I could check their manufacturing progress via a link sent. Overall very happy, great service.
Maryan Lovric
03.09.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Had a great experience with The Cushion Factory. Ordering online was nice and easy - so many options to choose from too. Each step in the production process was clearly communicated and the cushions were delivered on the date they said at the start of the process. I love my cushions and would definitely use them again.
Simon Lazenby
30.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
I am annoyed that I had any reservation about using this company. My experience with Cushion Factory was very professional. I was able to provide a custom order of the fabric I wanted and pleased my request could be made to a very specific dimension. I really liked that a personalised timeline was provided with each stage of the process and thrilled with the end result. The cushions are of a great quality. Good firmness and fabric matched my exact requirements. I will be using them again for my next house update. I think my kitchen nook looks great!!
Martin Goode
30.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Very happy with the advice and the no-stress process. Sandrine was wonderfully helpful and she guided us through choice of foam and fabric which has turned out perfectly. This is our second purchase from the Cushion Factory, and this latest cushion was tricky, it being a unique shape but it is exactly as imagined. Very happy with quality and finish! Thank you!
Inèz Deckers
18.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Ordered these cushions at the Cushion Factory and their service was second to none. It was a big investment for us and the amount of emails that I exchanged with them before making up my mind (just checked and it's 50!), but never did they make me feel like I was too much. Another company I emailed with were very short, didn't answer all the questions in my emails, didn't communicate properly - they were a bit cheaper but their customer service was rubbish.Really happy with these cushions and would definitely recommend this company!
Henrietta Summers
08.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Great customer service. We wanted the delivery as soon as possible and the team did everything they could to accommodate. The cushions arrives in time and we love them! Highly recommend.
Abbiekate Krieger
06.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Excellent Service and craftsmanship. As an Interior Designer I am impressed with the products and the service we received for our recent orders. I will certainly be making another order and recommending you to our clients. Thank you!
Sally Minge
03.08.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Professional, super helpful, quick to reply to messages and an exquisite product. Easy to use design your own cushion service online. Perfect in every way.
Sandra Clapp
25.07.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
Ordered a bench cushion for outdoors furniture. The company kept me informed every step of the way and when their intended delivery date didn’t suit me they accommodated my wishes and I am now recipient of a comfortable cushion to exact asked size design and thickness. Would recommend the Cushion Factory and it’s Australian based (Western Australia) to me it’s worth paying that little extra for an excellent result
Janet Bucknell
19.07.2023
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite
I discovered Cushion Factory on their website, which was very easy to navigate to see the wide range of fabrics and styles, and to place my order after receiving the instant quote. My enquiries on the phone and later in store were responded to professionally and were helpful. I was given samples of fabric to take home and to assist my final choice. The cushion that was made by Cushion factory fits my couch exactly. i was very pleased with the quality and finish of this cushion.
Add Review
Map
Suite 1/501 Church St, Richmond VIC 3121
Cushion Factory - Custom Cushions in 10 days - Australia's Favourite