The Fibreglass Pool Company Display Centre

Very helpful and experienced staff giving good advise.

Very happy with the finished product. The installation went smoothly and the install team were very professional.

I have 1 positive to say about this company.1, Daniel at the sales office. Great guy, great communication, didn’t feel pressured into doing or buying anything we didn’t want.Anything and everything else about this company is terrible. Zero, and I mean zero communication from the company. Unless we emailed them asking something, nothing. When tradies are supposed to be onsite, they cancel last minute and reschedule at their own leisure. SLOW build time. We ordered this pool in February 2022, we were told they could start in June, that’s fine, AS soon as you pay your deposit things start changing. Our start date moved from June to September We paid for the top package which came with one brand of heat pump then we were told due to supply issues they would be swapping it with another brand. We initially wanted to concrete and tile the whole pool area but then told they wouldn’t be doing any extra work. We were told we’d be in our new pool in 4wks, today we are at 9wks and it’s STILL not complete. We had an appointment for someone to be at our house in 2 and a half hours and someone has just called to say they’re not coming now until Monday, another day rearranged and wasted.We have taken days off to be home for them, rearranged our days to accomodate when they want to come and with no notice they don’t show up and email us days later with a new date that they will come.Because youve already paid so much money at the start, you are at their mercy and can’t cancel.I 100% would not use this company again and I will not be recommending them to anybody.DO YOURSELF A FAVOUR AND SHOP AROUND

Done an amazing job installing pool. Perfectly and professional experience.

What a great team of people at Fibreglass Pool Co; really passionate about their trade and making sure they deliver a quality result for their customers. Nice to be working amongst such a dedicated team; can't wait to see the Display Centre finished.

Ripped us off with a 10% deposit and never heard from them again.

In this time, it installs my swimming pool at backyard. I just share my experience to others.The sale man ( Daniel) is really kindly and he tried to make comfortable to customer.The coordinator (Kirsty) is fantastic efficient construction management.If it has some problems construction site, she has solved its as soon as possible.In addition, she is all the time helpful to me.The construction supervisor ( Corey) is wonderful construction skill and he try to protect my property.Trent, Mark and Nick worked swimming pool installation, backfill and filtration. They are working too hard and responsibilities for their jobs.The pool cleaner (Troy) provides a lot of information about swimming pool management. When l asked some questions to him. He always answer kindly and swiftly to me.The coping team(Liam) is Fantastic perfect skills and wonderful personality. He is careful my property and he wants to finish his jobs perfect condition. His jobs delayed it last time. However, he finished his job fantastic.If my friends install swimming pool. I have to recommend this company.

The Fiberglass Pool Company turned up when they said they would supplied a quality product and workman ship the installers did a fantastic job and the pool looks great