Aramex Canberra
663 Reviews
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
- Friday8 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4 PM
About the Business
Aramex Australia | Canberra | Aramex Australia currently operates across key metropolitan and regional locations across Australia, offering an economical and fast courier delivery service. Franchise opportunities also available.
Contacts
Call Us
+61262601718
63 Sawmill Cct, Hume ACT 2620
Hours
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
- Friday8 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–4 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Ben Jessy
21.10.2023
Aramex Canberra
Received a parcel a moment ago . Thank you and appreciate it . Would be nice if your guys have some courtesy and politeness- I wished the courier good morning and even said thank you …. Not even a faint smile , all he did was just dumped the item to me and left ! Talk about customer service with a smile , definitely non existent….
Halcyoon
20.10.2023
Aramex Canberra
Deliver only in working hours when I'm at work, their warehouse works from 8:30 to 4 so cannot even go there before or after work, not open on Saturdays, pickup points are overfilled with unclaimed shipments. Australia Post is the only best choice for deliveries.
Alyssa Fraser
18.10.2023
Aramex Canberra
DO NOT EVER USE. Quite literally the worst delivery company I have ever had to deal with. Not only did they fail to deliver my package. They lied, I was home during all supposed deliveries and they did not once attempt a delivery in any format. Furthermore when I contacted customer service to get this sorted out I was ignored and then hung up on. If there is a way to blacklist them from ever taking my packages through Amazon someone please let me know.
Cecil
12.10.2023
Aramex Canberra
I would give zero stars if I could.Package was in transit Sydney to Canberra for 9 days (a three hour drive distance). Then said undeliverable so I went to the depot to pick up. Their customer pick up office was literally locked then a man berated and yelled at me for ringing the doorbell. If you hate people that much maybe you should not have a customer facing job mate. I’ve advised the seller to not use this courier in the future and will not be buying from any sellers who do.
Aaron Lester
05.10.2023
Aramex Canberra
My package has been at the Melbourne depot since 29/12/22. This is absolutely horrendous service. You contact them and never get an update. I noticed on all the review sites they have terrible reviews and they always reply to the reviewer apologising and stating they will check why it is delayed but don't be fooled by this as they do nothing. They should not be allowed to be in business and no one should use them for deliveries. UPDATE so after waiting for the package for 10 weeks and contacting them numerous times they have finally notified me they have lost the package. They truly are incompetent!
Jeremy Pyne
11.09.2023
Aramex Canberra
Absolutely unbelievably bad service. Sitting having my breakfast and received a text message telling me they couldn’t deliver my parcel because I wasn’t home.. What a joke, lazy currier couldn’t be bothered ringing the doorbell. Called Aramex and unfortunately could not understand the customer service person.. Took several attempts to actually organize a RE delivery.. Get your act together Aramex and tell your courtier to at least be honest about their attempt to deliver.Absolute joke.
Stephen Herbert
02.09.2023
Aramex Canberra
Just like to add my rating here to the already dismal rating of Aramex - This is a courier company that has a policy where they refuse to redeliver a package sent to an address in Melbourne Australia to a different region in Australia! Instead, they will return it to the sender in Dublin, Ireland. How absurd it is that a courier company, who's core business is to move packages, refuses to deliver to another address within the same country!? Instead they will send it half way across the world, which I very much doubt it would ever reappear there. Not to mention to carbon footprint of the return.If I could give zero stars I would.
Music and Movie Maker
04.08.2023
Aramex Canberra
Worst service ever. They don't answer phones, when you are able to get through it's to incompetent people who have no idea about customer support.Why don't you call your drivers to chase up parcels you promise you were delivering in the day. Why say out for delivery". Waiting all day for someone who isn't going to come is a total waste of time. Pathetic!I honestly don't know why companies use this courier as thier provider.... Seriously
Amrita Nayak
20.07.2023
Aramex Canberra
I could track my parcel kept travelling from Sydney Melbourne to Adelaide. Someone finally picked up the phone and it took me 15 mins to make them understand my correct address. I am sorry but they need better costumer service people. Also I am not using them again .. ever.. it’s a headache.
C Cummins
19.07.2023
Aramex Canberra
Every time that I have used Aramex it arrives quickly at the local depot then sits for days or weeks at that depot without being delivered. Then you have the joy of speaking with an overseas call centre and repeating the details over and over. I am wondering why sellers use this courier with such a low rating. Aramex really needs to lift its game.
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63 Sawmill Cct, Hume ACT 2620
Aramex Canberra