White Grove House - Brisbane Florist

Honestly, White Grove House went above and beyond for me this morning. I was trying to place an order online for the same day delivery. Unfortunately the postcode I placed in for delivery was not generating. So I called the store, and I had the pleasure of speaking with Myer. I had explained the situation at hand & asked if they delivered to my area. Myer advised they did, and went above and beyond to rectify this online, so I was able to place my order before 11am to have it delivered the same day for my best friends birthday. From get go, the customer service was incredible! I have not dealt with a business in a long time, whose professionalism, kindness & customer service was impeccable.Thank you so much for all the help in getting this sorted for myself. My best mate is deserving of great things, and White Grove House provides nothing but greatness! You don’t just pay for great products, but also the customer service. I will not go elsewhere from here on out and will endeavour to share your business to all those I know!

Beautiful gift and flower shop-perfect for any occasion!

Went to get a bunch of flowers for my wife. Absolutely got appalling service. Very unprofessional. Really immature from an older woman. Hope she wasn’t the owner because that’s just embarrassing if that’s how you talk to customers The lady with glasses there basically made out it was my fault they had not ordered enough flowers, because I was disorganised…..it was 12:30 during the day and they had run out…poorly run business/ordering obviously.Really unprofessional.Sad. I heard this place was good. Clearly not. I wouldn’t recommend.Update - the owners response below is all very inaccurate information. The flowers, the colours. Couldn’t be further from what I was asking for. Why this is, is because I was talking to a nice young girl when she stormed in from out the back and rudely interrupted the girl and I, saying we are all out of flowers and it’s my fault I couldn’t get any from her shop. I was asking for any variety of white flowers with some green foliage…not purple or blue or whatever ridiculous colour roses you said in your response I was asking for. I’m a professional gardener….I wouldn’t ask for that rubbish.Her response to my review just highlights the unprofessionalism and lack of the qualities required by a boss let alone a business owner. I feel for her staff. They where clearly really embarrassed by her words/actions.

I called into White Grove florist to order a bouquet of flowers. I received great service from the staff and again when I returned to collect the bouquet. I was also very impressed to see the beautiful arrangement of fresh flowers in the colours that I had requested. An excellent experience all round.

What a great store! Exceptional service. The young lady with the glasses was only too happy to help me find what I was after. Nothing seemed too much trouble. I will definitely be recommending this store to my friends.

Beautiful shop! Great variety of decor items.

Just wanted to compliment and recommend White Grove House QLD for the beautiful flowers they organised for my mums 91 birthday sent to Nundah Great job guys! My mother face timed me soon after the flowers arrived today and they looked contemporary and amazing Cheers Nick (Melbourne) Review written 04.04.2022

Beautiful storeQuality flowersVery nice staffLove coming here

I received a wonderful Valentine’s gift from husband from white grove house, and I have to say, the presentation was absolutely beautiful! The flowers were fresh and gorgeous, the little details on how my gift pack was presented, right down to the red ribbon was done with such love and care.My husband is time poor and said ordering online was super easy and he found the gift hampers made gift buying so much easier and affordable.Would 100% recommend, we will be returning customers.