Tucker Barbecues The Original BBQ Factory Silverwater

I would like to thank you and compliment John for being such a great help in rectifying my order.I truly appreciate the speed and service that John provided to make sure my bbq was 100% what I expected. It now looks fantastic. Again i would like to thank you John and Raymond for providing a fantastic after sales services. I will always recommend your business.

Purchased a Lynden Umbrella which is amazing however, just after a year the swing action would not work. Just out of warranty the supplier wanted us to purchase a replacement piece however Darren from Tucker bbq Mona Vale asked me to bring it in to see if he could fix it. One day later all fixed free of charge. Appreciate your customer service guys and thank you Darren.

I purchased a 9-piece outdoor dining set, and whilst it was delivered on time, it was missing the cushions. The delivery driver noted the missing items on the invoice. I reached out to customer support, and they made the inquiry process rather seamless. The missing cushions were sent the following day. Kudos to the customer service rep Belinda, who made the process hassle free.

A huge thank you to the wonderful team at Silverwater Tucker BBQ. I was served by Belinda who was nothing but immensely knowledgeable, friendly, supportive and extremely accommodating. Everyone was so helpful from the staff to the builders and installers; Ish and William. I can't praise Tucker BBQ Silverware more for their superior product and services. I highly recommend. Thank you Bel you're 10 stars I can't believe they only let me select 5 stars : )

Great after sales service.I had an issue with the Ooni Koda 16 pizza oven and after contacting Ooni I was directed back to place of purchase and have been very impressed with the fast and excellent communication from Belinda, who has done a great job in getting a result I am very happy with. Bravo Belinda!10/10 would buy here again.

Love love love my outdoor kitchenThanks to Belinda who work with me throughout the design stageA massive thank you to Ish for the beautiful quality of workmanship that went into the built and installation.Totally recommend this company

service was great , delivery prompt and the the bbq is spot on the build quality exceeds my expectations im looking forward to using it. thanks

Great Customer Service Experience from Start to Finish..We purchased a Tucker GTR5 early on in our house build and finally we got the team to install it , in a custom outdoor kitchen unit..The Tucker team were great from initial, what we think we need, colours, sizing , accessories etc..Then Belinda, Russ and the design team got involved, We are remote from Sydney so some phone calls, measurements and detail points were nutted out and we now have a fully functional outdoor kitchen..I would highly recommend the Tucker team, the install team were courteous, knowledgeable, and paid great attention to detail on the install, with levels, finishing, and final testing.Great overall experience, i would highly recommend Tucker for both the product range, Service and installCheers,Derek

Very helpful and courteous service in the store from both Garth and Matthew. They helped us design a perfect outdoor kitchen for our home. Belinda's adept coordination made it all possible for my birthday. The installers were super nice and did a great job. This was all done at a fraction of the price of a custom built outdoor kitchen and the time frame to completion was just weeks instead of months. THANKS!!!!

Purchased the inbuilt Tucker R Class v8 and couldn't be happier. We had a kitchen custom made and all the dimensions given on the web were spot on and it fitted perfectly. Quite easy to assemble and fit in place. I have cooked roasts, fish, steak, and pizza and so far, everything turns out perfect. Exceptionally good quality and most important, it looks good