Selz Quality Furniture Acacia Ridge

SCAMMERS - Business has Disappeared.It seems that this establishment lacks the intention to fulfill their obligations to customers. Upon further investigation, I discovered that they have vacated their leased premises, which have already been re-leased. Surprisingly, even the leasing agent seemed unaware of any previous tenants or any forwarding contact details. They have just upped and DISAPPEARED.As they are still taking orders and payments on their website, My concern is that this business may be engaging in unauthorised and potentially illegal operations, either by trading while insolvent or, at the very least, by having no internet whatsoever of delivering the goods they advertise. Taking payment for goods with no intention to supply is an egregious breach of the law.It is disheartening to encounter a business that demonstrates such a blatant disregard for the law.I strongly advise others to AVOID AT ALL COSTS.I have lodged a report with the ACC, have made a complaint with NSW Fair Trade and have contacted ZIP Money who continue to be associated with and provide a conduit for the transfer of funds to this possibly insolvent business.

AVOID. Ordered a dining set, arrived in pieces and incorrect order. Been almost 2 years, and keep getting told lies about where my actual order is. I have a half table, incorrect chairs and considering they don't return my calls AND emails, I don't know what else to do.... Avoid completely! It has been TWO YEARS

We ordered an item 10 months ago. Still haven't received anything. They don't answer their phone and emails. They are 100% scammers. Selz Quality Furniture in Acacia Ridge runs an absolute fraudulent online store and their warehouse is closed.FURNITURE GALLERIE in Geebung is their another business name and running another scamming and shady business.

8/22 Unfortunately, this company have been paid and so far we have been given nothing in return. They aren't replying to our email enquiring about the delivery date and their phone mail box is full. Hopefully they answer in the next day or so, or it looks like we will need to report them for fraud.Update 1/23.....still no furniture, no delivery and no refund. Wonder if we can make the 12 months with no delivery and or no refund.Update 10/1/23 our piece finally arrived!

FRAUDULENT COMPANY! Do not under any circumstances buy from Selz. 10 months later I am still waiting on a console table and after months of delays, I finally requested a refund. No communication whatsoever, they hardly ever answer their phones and when they do they promise to call back, which of course they do not. I cannot believe they are in business and now I’m trying to get money back through the bank . Honestly I’m sure it’s only moments away from A Current Affair knocking on their doors. Absolutely disgraceful

Zero stars would be the more appropriate rating for this business. Like everyone else’s negative experiences that have been detailed here, my story was the same. The exact same. They promise an 8-12 week delivery at time of purchase, but when no product comes they just continue delaying delivery by 4 weeks month after month after month, with barely any communication let alone a reasonable explanation for the continued delay. It was only after I started getting concerns and asking questions about where my dining room table was (which I paid upfront $3000 for), that they seized communication completely and refused to process my refund. In the end after waiting and being out $3k for getting no product, no refund, and no answered calls or emails, I had to contact my bank to dispute the purchase and explain the awful service and I finally got my refund. Even the woman at the bank was utterly appalled when I explained what was happening. I had plenty of evidence of unanswered emails and calls and correspondence detailing their undelivered promises so that the banks had reason to investigate the situation. I assume it was only once the banks got involved to refund my purchase directly (THANK YOU WESTPAC) and then chased them down for the funds that they sent me an email to officially state that they ‘canceled’ my order. To anyone else that has paid these horrible people for an undelivered product, don’t waste your time, just contact your bank/credit card company and they can help guide you to make sure you are not robbed of your money.This company should be shut down, for if you read the other reviews it is not just me who they are robbing. They are frauds and their actions go against the Australian Consumer Rights act. Even today they continue to advertise an 8-12 week delivery time when they obviously know and are well aware that they cannot meet this time frame; that is, if they even deliver furniture at all. They have their stories and excuses well rehearsed at this point. I’m just sorry that these reviews weren’t here for me to see at the time I actually made my purchase (which was a long time ago, by the way). It seems that there are several people, including myself, who have made online purchases around the same time and unfortunately have been through the same experiences. I am not one to complain or go out of my way to leave google reviews. In fact I am very understanding of the fact that delays sometimes happen. But this is far beyond what is reasonable and I hate to see so many others, likely many more, be out financially because of these crooks. Hopefully with enough horror stories posted on here people will think twice before purchasing or even glancing at this business.Selz Quality Furniture - you should be ashamed of yourselves and of your business standards.

Can’t believe I have to give even one star to write this post. Unbelievingly shocked and disgusted by the lack of service. Selz should not be allowed to operate. I’m guessing a fraudulent company. I ordered a buffet over 8 months ago. At the start they kept delaying my order and now I can not even contact them. I have tried to call and email endlessly to no avail. I will be trying to get a refund from my bank. Even if there is delays with containers etc communication is the key and customer service above all. You will get none of that here.Don’t do it. Their items on the website look too good to be true for the prices .. don’t bother unless you want to lose your money or wait without any knowledge of what the ‘f’ is going on. Good luck.

BEWARE, BEWARE, BEWARE....I ordered 5 leather chairs and a matching dinning bench mid last year. After 6 months, I only received the chairs, but no leather dinning bench seat. The delivery drivers said that they will deliver it next week. After about an hour, I received a text claiming the order has been fulfilled. The website also says order fulfilled. I have been chasing my paid in advance items" from 23 February to date

7 months later and no bed!! I was assured it would be 3 months. Now they don’t answer their phones or emails. They sent a refund form but failed to process the refund. Have reported them to accc and taking them to court cause this business is unacceptable. Do not waste your time or money