Melton Community Health Centre

Lovely peopleClean

Top quality nurses. Friendly, never in a bad mood and just made a hard time so much better. (same with the two ladies on the reception in oncology)Oncology doctor is great too.Lisa the pharmacist who only just left was amazing as well.No one wants to go through chemotherapy. But it definitely makes a difference when the staff are great.

2 weeks ago I've been there for my daughter(27 months old) who has stucked tiny pieces of lego in her both nostrils. Been there around 7 PM. Case has been filed. There was an emergency and so everyone waited patiently.After 1.5 hours nurse called for my daughter and checked her heartbeats and pulse and told us to wait till doctor call.Around 9 PM again another nurse came and explained me that they don't have special instrument which they use to remove stucked items from nose( she was the same nurse who write down the case, so she was aware of the situation) And told us to go to Bacchus Marsh. So I told her that you know the situation of my daughter and after 2 hours of waiting telling me that there is no instrument??? I request her to tell the doctor to check her first. She been to the doctor and told me that yes, they have instrument and told me to wait.Again waiting and almost around 10:20 the doctor came and just told me that I have to go to Bacchus Marsh because of no special instrument . At that time I got little bit upset and asked that why there is mis management?? And doctor giving me so rudely answer by saying there is no other option, if you wants to go it's your choice???I was getting frustrated because almost all other patients has been taken( even some who came at 9 been taken) and my daughter who is 2 yrs has been sent it to Bacchus Marsh at nearly 10:30???For more than 3 hours doctor didn't even checked her, without checking and sending her to another centre at late night. I been there as an emergency because if it stucked deep inside she can't breathe. But doctor didn't even care to have a look at the patients situation.Worst thing happen to me.Will never recommend anyone to be there in case of emergency.

Great place for health

There is always a wait there

Friendly staff who catered for my needs well.

I had an appointment with the dental clinic today - the students were so lovely and very friendly, talked me through everything that was going onAlso the dental admin is such a beautiful soul, Thankyou for helping me with the deadname confusion and for being so kind!