Pacific Smiles Dental, Tuggerah

I have no hesitation in recommending Dr Alan at Pacific Smiles to anyone requiring a dentist, she is gentle and genuine.

I had a wisdom tooth extraction 16/06/2023 and I can say that I am very impressed with Dr Jennifer Lan. Jennifer and her assistant had the best professional approach to make you feel comfortable while in the chair. Being cheerful explaining every step of the procedure was amazing. The extraction was painless did not feel a thing.If you need and dental work on your teeth I fully recommend Jennifer Lan's team. In the future Jennifer will be looking after my teeth and dental hygiene. Thank you so much. Regards Neil Reed

I visited on the 01/08/22 and was seen by Dr Arpita. I advised her of the nerve pain I was experiencing and headache it was giving me. She done the cold test and then X-rays. After 2 attempts, she thought it looked right. After looking at the xray, she said she couldn't see anything wrong. The gum looks a bit inflamed. So she offered a clean to see if that would clear the pain. So she did a clean. 1.5 months later back with the same nerve pain. Went to see another dentist and found the issue to be the nerve and a cracked fill in. She is obviously not very competent. I wouldn't recommend her as your dentist.

my wife went for dental cleaning and in spite of they told my wife is no gap cleaning when they finished , asked for $85.54 gaps!!!! and brought a lot of excuse, we ask them use our second private insurance that we have, they said it is late and they did not, our family we use them , but no more, as I am afraid to say they are not honest with their customers. if It was me I first ask them and get written confirmation before do cleaning as they change their words after. they charge $340,80 for a general dental cleaning and Xray , with top insurance policy we have.

I have been going here for a few years, they told me I needed a dental plate, I’ve never been able to wear it as it cuts my mouth, when I brought this up with them they shrugged their shoulders and said oh well, sometimes they don’t work very well… $1,700 out of pocket. and now the last two teeth they worked on (fillings) I now have an infection. I’m considering consulting a lawyer

I have been a patient at Pacific Smiles Dental, Tuggerah for several years and have been very happy with the treatment. However, I was recently advised that I needed some crowns for teeth which have not caused me any pain or sensitivity. This was going to cost several thousand dollars, in addition to other work which I know is necessary. I am a pensioner and every dollar is important. I informed the dentist that I would like to get a second opinion for my own peace of mind. I said that I hoped she was not offended and she assured me that she was not. I got the second opinion and made an appointment to come back to Pacific Smiles. My appointment was then cancelled by that dentist on the morning of the appointment. It would appear that she was in fact offended because I had the audacity to seek a second opinion. I am extremely disappointed.

I have just had major dental work at the Tuggerah clinic. Thank you to Dino, his assistants and the caring reception team for making the experience so easy. I was scared absolutely @&$!less and the team made me feel at ease and comfortable. The costs were not painful either, comparable to other dental clinics. I recommend highly.

Arpita Shrimali was an excellent dentist to deal with, she was kind and very informative during my appointment. I would definitely recommend her and the practice to anyone requiring dental work.

The service provided was delivered with kind and care, from the front office, the Dentist and assistant.I want to specifically highlight the level of care that Dr. Maggie Ordonez provides.She always make sure that I was comfortable during treatments and explain in layman term of what's going to be performed, in effect reducing the anxiety level of sitting on the dentist patient chair.She is my family's preferred Dentist based on above and the fact that we don't have to dredge the routine cleaning and all the pain associated with it.

Dr Ameet Hira has the most amazing bed side manner, coupled with his excellent technical skill and attention to patient comfort and care is the best I have ever experienced. Pacific smiles Tuggerah works with my health fund CBHS to deliver the best possible dental rate available, coupled with excellent service from all staff, highly recommended