Aspect Tamar Valley Resort, Grindelwald

Very disappointed, bedrooms were not clean, kitchen was absolutely disgusting, cooked food still in the oven, blankets were not washed, no phone reception, internet very patchy, beds very uncomfortable we had to sleep on the floor.Pool/spa and Sauna very unhygienic.We thought we would watch the children play mini golf and then told the parents are not allowed to watch unless we paid a further $10.Our stay was appalling, it’s so sad to see what once was a beautiful place being now destroyed.

Great staff and loved our little room overlooking the lake! The grounds are feeling somewhat neglected now and the “Swiss village” is cute in photos but the actual shops are lame. Icecream was no better than coles and the lolly shop was so expensive and the lady working was watching us like we were return criminals!! Very off putting10 years ago this place was great … maybe time to spend some money and make it great again

We had low expectations based on previous reviews however unfortunately we were still left disappointed after discovering broken door handles, stained sheets, exposed batteries in the TV remote, chipped paint, a long strand of hair in the supposedly clean toilet accompanied by an empty toilet roll beside the toilet. Any positives such as the beautiful surroundings and kids’ activities were far outweighed by the outdated cabin in which we stayed. We were also disappointed to find the bouncing pillows had been deflated and apparently a playground will be built instead but it would have been nice to have been informed in advance. Given that we paid $560 for two nights, we felt it really needs a good revamp to be charging this sort of money and we won’t be returning.

Great room with beautiful views of the lake and the village. A lovely bakery, restaurant, ice creamery, lolly shop and shopping. Huge pirate ship playground for the kids and mini golf.

The resort’s food was good. The accommodation was not. It was not clean, the shower is so small you can’t move, the cupboard was broken, there was a construction next to our cabin, the lights outside the cabin wasn’t working and we needed to use our torch to unlock the door which didn’t help us move in with all our luggages and when we asked the receptionist about the construction and the lights she didn’t help much and said we will have to pay extra if we want to change the room but she can’t help us with the lights. She didn’t show any interest in helping us. She said nothing can be done and we can pay extra to move to a more expensive room. We had booked a month ago for this room. The bathroom wasn’t clean either, the room didn’t have enough light or space. Out 5 accomodations we stayed at in Tassie, this was the only one that was bad and unhelpful.

We chose this town because it was a fun extra stop on our trip. The rooms were great but the service was sub-par. The restaurant was overpriced and very depressing so we went elsewhere but overall was a good experience.

My second trip to Grindelwald and this time it was inside the hotel. The rooms are neat and clean. Good thing is that each room has one double and one single bed so if you are a family of three you don’t have to ask for a spare bed or an extra room that saves a cost. We are on a professional development course so got an opportunity to enjoy the three course meal with morning and afternoon tea.The Geneva room could be a good place to organise courses and conferences for up to 20-40 people. Facilities are good you can get a lectern, projector and screen.Tea and coffee setup for the conference and be near the lobby. If you are gluten free, you might not get too many option for the afternoon tea snacks.The breakfast was pretty standard. Nothing extraordinary. Salmon in the dinner was a favourite. There are a couple of meeting rooms for multiple occasion so that’s good.A small bakery inside the resort is handy. You can get your favourite coffee or chai from there.

Pulled into the resort to be met by a sign at reception stating “we are under staffed please be patient”. Hmm we have paid nearly $300 a night for one of their best rooms, not what we wanted to see straight up. Our room was clean and had everything we needed, but was quite dated. Balcony was old and worn, but the view of the lake was excellent. The TV was so small it was the size of my computer monitor, so we ended up watching movies on the bed on my laptop. Went to the gym and the pool. The gym was well set up with enough equipment to get a good workout. The pool area would have been amazing 30 years ago when built, but again in need of renovation. The spa was another story. Looked in and the bottom and sides were stained green. Would not advise putting your head under that water. Checked out the little village with a few shops, restaurant, and bar area. The restaurant and bar were nice and probably the only facilities that were up to date. On our second day we started to notice the lack of staff. Let me say the staff were the main reason this rating was not even lower, as they tried their best. They were all friendly and helpful, but clearly stressed from being under resourced. The pinnacle was ordering room service one night only to be told we would have to pick it up ourselves as they did not have anyone to deliver it. What? That is not room service. Told them to forget and just had snacks for dinner. All in all, $300 a night was not justified for the standard of facilities and services delivered. Stay somewhere else an get what you pay for.

Golf course is in a state of disrepair, in absolutely terrible condition. I was charged $38 for my junior son and I. Wouldn’t play there if it was for free. Only positive is we had the course to ourselves as nobody else is as gullible as us. I suggest turning it into a motocross track as that’s all it’s good for.

Comfortable, roomy cabin. Breakfast was plenty for young and old. The evening meal in the Alpenrose restaurant was all we expected. However the formal dinner was disappointing, tepid, not hot. The dessert was delicious,(Panna Cotta or cheesecake), nicely chilled.