Pearl Nails

I was there for more than 45 minutes waiting and non of the staff asked me to come in and also when I was waiting they keep letting others in to do there nails and pedicures.. very bad customer service and the girls are working there don’t know communicate.. when I said one of a Asian girls why you let others in while I was still waiting and she was shocked didn’t know what to say.. not even an apology this is very disrespectful situation as a customer. This is not happening only to me to others as well I have seen many times they they are doing this to drown color people in general and the staff is very rude too

I have done my eye brows and not nails. The young lady is fast in her work. Very clean

I need to say that this place a lady called mine or whatever her name was she was lovley lady but then I called up because 2 days later 3 nails broke acrylic was a bit thin these things happen I understand so I called because I'm coming all the way from Penrith to fix them and so I called them spoke to her She was offended at the fact I made a comment about the acrylic to thin. I'm only behing honest not abusing her or yelling or being rude I asked if she could do them if I drive down as I loved the way she did my shape and she answered me in a rude manner and said no maybe I might do them to thin again them refused to make an appointment with me she lives in the livrpool area and she was lovley until she got criticism for her work. Like hello I'm telling you so you can learn how I like them and I can be a regular but looks like u guys don't care.. I won't be coming back!!

I do my lashes here. The lashes themselves are fine but the customer service is disappointing. They also tend to add prices to your service and say we charge you this price every time when Cleary I have the proof on my transaction history. The lash lady herself walked off on me for explaining the truth and started to ignore me. She also refused to do my lashes as she greeted me so rudely. She also chose to do the lady she works with lashes and not me the Client. I don’t understand how the owner of this place keeps workers like this employed.Disgusting.

Casey who did my nails she was super fast that it hurt my nail and too thick she didn’t do a proper job very disappointed very difficult to deal with her she is stubborn don’t listen to Clint’s needs but money is more important to owner and her very disappointed

Horrible service and charged a bomb for shabby work. Never going back again!!! If I could, I would have rated it zero for their rude service!

Every time I have come here ever since owners changed , I get disappointed - either poor customer service or quality of work. It's always bad. Today was the worst. My toe started bleeding and burning from excessive scraping. I rather pay a bit more and go somewhere else.

I had a terrible experience with my eyelash extension, the lady used cheap glue for lashes and I ended up with an eye infection for 4-5 days. They are always in a rush to leave early in the last hour of store closing,, don’t care about customers at all. Will never use their service again.

The girls are all lovely and I am happy with three end result. Although they could clean chairs and have a general spring clean.