Mister Minit Rouse Hill Town Centre

Seriously sick of retailers that close early. I went up to rouse hill Mister Miniit today - 30 mins before close. They had decided to close earlyThis is very bad customer service - and there is no excuse for itIf you are advertised as open, you need to be tradingPS - further to response below, it was Rouse Hill, not Ashfield

Poor service! Asked if he can copy my garage remote, he told me he will see if he can do it and told me to come back in 20mins when I came back he hadn’t paired it and just gave me a garage clicker.Told me to just read the instructions to figure out how to use it.

DO NOT GO!!! Cut 7 keys, 3 of them not turning, 2 not even going in. Cost $10 each but Bunning cost $2. I have been there three times for a refund of the keys, and every time staff said boss not here today, com in the other day. Finally, I got a refund by standing in front of their shop and calling fair trading.

Money dog. I was cut a key month ago and charged me 15 dollars. But this time this guy charge me 50 for same key.About 2 weeks after when i pass this shop i asked the price again, the indian ask for $250. U guys r hopeless

I was told 15 minutes to replace a watch battery. I said half hour is fine as I had some shopping to do. I returned over an hour later and he had done nothing. He did apologise but that is expected when a service isn’t provided.I’m only posting because this isn’t the first time.

Left my Thomas Sabo ($800) watch in for a new battery and they put the watch into a vice so tight that it twisted the metal band. When I returned to collect my watch I noticed it, and was told they would send it away to the watch maker for a new strap. 1 week later, no phone call from them, so I decided to stop by and check on it. I got my watch back but it most definitely wasn’t sent away for a new band, it looks like a “quick fix” on their part as the strap is still twisted. Called the shop to discuss and they said nothing can be done now. I am absolutely disgusted by this and will be taking further action.

Charged $20 for a letter to be engraved. Letter was dodgy and stated it’s a bit dodgy and he said it’s because it’s hand done, not by machine. Still don’t expect there to be jolting lines. Rip off

Hopeless service. Went there to resize two watches and the Indian guy was so rude. Very poor workmanship and when I questioned that he said he has been doing the same for 22 years, wonder how. I told him I’m not happy to which he said take it somewhere else now pay and leave thanks.Will never ever go here again wasted my money. I could have bought a Resize kit and done it instead of getting this appalling service.

Don’t go here, rude character. Tall bald guy.The key was not perfect and I asked why and he was rude and couldn’t take 2 seconds to correct it, just said the machine doesn’t make mistakes. But obvious the person using the machine can. I lined my original key and second copy together, and they were slightly off at the bottom. Obviously I’m not going to go home and try it and come back if it doesn’t work so I asked him why it’s off and he said the machine doesn’t make mistakes and handed me back the keys and turns his back to do nothing. Rude. And it was $10 to copy a key. And he couldn’t take 10 seconds to answer a question and explain to me if that’s an issue or not for me to use the key. How do you treat people like that. Let alone when you’re the only person representing the business. Go learn some people skills first.Product is dodgy, and forget about the service. Don’t support people who can’t run a business.