Mantra Pandanas Darwin

Good location, surrounded by shops, restaurants, grocery, and pharmacy. Good service. The room is clean and big. It has a good view: city and ocean.

Very frustrating to have booked a room only to arrive and be told that the pool is closed. At any point in the booking process it could have been communicated, and I would've stayed somewhere with an open pool. Not disclosing this until the room has been paid for is very poor. The room was nice, other than the awful bricks that were the pillows, but the experience had already been soured. Also, for a $200 a night room, surely you can offer secure parking for less than $19 per night. Won't stay here again - there are dozens of hotels in Darwin.

Nice rooms, handy location being close to many cafes and restaurants, as well as the Woolworths.It has a fitness room, which is pretty small and basic.The pool is pretty cool!

I regret to say that our recent stay at Mantra Pandanas in Darwin was far from satisfactory. The room we were initially assigned did not meet the cleanliness standards one would expect from a reputable hotel. The carpets and drapes were heavily stained, and the appliances bore visible signs of wear and tear. The bed linens were also unacceptable, leading us to request a room change.Although the second room was marginally better, it still did not meet our expectations, especially considering the room rate. The staff's response to our concerns was disappointing, treating our complaints as inconveniences rather than valid customer service issues.We were also informed only five days prior to our stay that the pool was under renovation. We sought potential compensation for this disruption, but we were flatly told none would be provided. Even our suggestion of waiving the $19 per night parking fee as a goodwill gesture was rejected, despite ample parking being available.Administrative difficulties added to our frustrations. We requested an invoice under our company's name, as this was a business trip, but the hotel staff insisted that this was not possible. This contrasts sharply with our experiences with other hotels, including another Mantra property in Melbourne, where such requests were easily accommodated.Disturbingly, at no point did we receive an apology for any of the issues we encountered. We were not even extended a simple acknowledgment of our dissatisfaction, which further compounded our disappointment.Unfortunately, based on our experience, we can't recommend Mantra Pandanas to others. We hope that the Mantra management will take this feedback seriously and work towards improving the service and conditions at this property.

Nice big suite with good facilities. Very pleasant, helpful staff. The restaurant has very good food.

Small sized apartments which make it hard to cook in as the fire alarms can get quite sensitive. Can do with regular dustings above the cupboard spaces which is about eye level.Great location, walking distance to nearby restaurants and shops.We have to go down to reception (ground floor) to get pool towels when the pool is located on a higher floor, which seems inconvenient.

The place is getting a bit tired but our room was spectacular. The view was amazing. The staff are lovely. The location is the best. Definitely returning.

We checked into our room early hours of Friday morning and had to request another room. The stench of composting vegetables or rubbish and dripping aircon was disgusting. We were then put into another room which smelt better but no body wash was available. The cost of this hotel was not cheap and I would not recommend to traveler's. There appears to be better hotels along the water front in Darwin. Choose wisely.

Stayed here for a work trip. Great location. Easy car park and secure. Nice rooms, big with everything you need. I deducted one star because the bed is awful and the pillows even worse :( please get some more supportive pillows. Their breakfasts are excellent, the assortment was huge and everything was fresh and delicious.

Right in the city. Easy access to all major attractions. We stayed in upper level and the sunset something I loved watching everyday.