Medibank
26 Reviews
- Tuesday10 am–3 pm
- Wednesday10 am–3 pm
- Thursday10 am–3 pm
- Friday10 am–3 pm
- SaturdayClosed
- SundayClosed
- Monday10 am–3 pm
About the Business
Medibank Private Health Insurance | Medibank | Get Award Winning cover. Voted Outstanding Value Health Insurance for 14 Consecutive Years. Choose from flexible cover options & join online today.
Contacts
Website
Call Us
Trower Road, Casuarina Shopping Centre, Casuarina NT 0810
Hours
- Tuesday10 am–3 pm
- Wednesday10 am–3 pm
- Thursday10 am–3 pm
- Friday10 am–3 pm
- SaturdayClosed
- SundayClosed
- Monday10 am–3 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
JAQ
23.10.2023
Medibank
Had a great experience. Everything was explained well.
Joel Lawton
21.10.2023
Medibank
Great customer service an very friendly staff. I'd recommend these guys to anyone.
Shaunnaugh Jones
14.10.2023
Medibank
I went to the Casuarina Medibank to sort out my leaving certificate which was meant to be sent in October 2022. The management accused the fault of not receiving the correct leaving certificate on me even though it was correctly applied for via a broker, then by Bupa and 6 times by me by phone. Needless to say she was very unhelpful and should of apologised instead of trying to blame me for what is clearly an computer entry by Medibank. I still haven’t received any clearance certificate and currently have no insurance due to this error. Medibank should be ashamed.
Michael Borzi
21.09.2023
Medibank
Be prepared to wait limited staffing
Queenie McQueen
18.08.2023
Medibank
I came into the Casuarina store to apply for pet insurance.Your staff said....they were both new and had no computer access to the pet insurance.They gave me a number...OMG the.man was so monotone I became bored and annoyed listening to him...Come on surely you can do better
Janet Karakotas
12.08.2023
Medibank
Tried phoning a waste of time, couldn't spray to a real person.Now I'll have to travel to the Casuarina office. The office staff are usually friendly and efficient.
Latif Whyte
02.08.2023
Medibank
Automated phone assistance with pre-populated answer options means unless you fall into a category offered, you will get ducked around “I’m sorry but I didn’t quite get that. In a few words tell me what you want help with..”My daughter turns 21 and will be dropped from my policy unless I let them know” is impossible to articulate in a few words, so I’ve been messed around during my own work time for no success.So annoyed! It makes me want to change companies but I suspect all big business is becoming just as bad due to automation and lack of real people assistance!
D J
22.07.2023
Medibank
I wanted to change my email address. Logged in. missed type my new email address. no option for retyping the new address or any option to check if I am sure I want to change to the new email address. I got logged out immediately from my current session. Was sent an email to my old email account informing me of the new change of email address and that they will never contact me on the old email. Results are:1- They sent an email to the wrong" email address
Sam & Terry
20.07.2023
Medibank
Hours are incorrect. They close at 17:00 weekdays
Harneet kaur kaur
19.07.2023
Medibank
Great service and friendly staff
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Trower Road, Casuarina Shopping Centre, Casuarina NT 0810
Medibank