Mister Minit Westfield Penrith

My mother went to Mr Minit to get some help with her handbag. The young man who served her was extremely helpful and ordered in some products to help repair the problem. He then contacted her the next day to let her know the order was in, and let her know the next steps in the process. This kind of service is very much appreciated and is not as common as it should be.

Manny from mister minit is amazing with his customer service skills, no matter what the challenge or issue appears he is always the first to respond and find answers, he has gone above and beyond to fix any mistakes that aren’t even his doing, Will always keep returning, 10/10, LOVELY service and astonishing engravings

Love the work of these guys. High quality and good value. Always on time and nothing is ever a bother. Have used them many times in the past and will do many times in the future.

I was quoted $877 for a new key for my 2005 Subaru vehicle by Subaru dealer. These guys provided a new key for me for $250. Great service.

Needed a pen engraving done for a gift, and despite being a busy Sunday afternoon I was served quickly and in a friendly manner. The gentleman working checked the spelling and the job was done in a short amount of time. I’ve used this particular Mr Minit for many years and am always pleased with the quality, service and pricing. Thanks!

Friendly,knowledgeable and very helpful staff. I got a spare car key cut and there was a problem with the new key not working. One of their staff came back to my car to see what the problem was and took the key back for adjustments. He had to make 3 trips in total to my car before key was right. Thank you. I was so blown away by the young man's manners and the fact he kept going back and forth untill the problem was fixed and the key worked. I highly recommend this place.

For over 10 years now, I've suffered from achilles tendonopathy to the point where I now require surgery.  Consequently, I've been unable to walk without cutting into the backs of shoes, countless orthotics, height inserts and various ankle braces.  Unfortunately, the injury got so bad, I had to stop walking altogether.  I was already obese so not being to exercise was getting me really down.  It wasn't until a short time ago that my partner had suggested I get a heel added to a pair of sneakers.  The sneakers themselves were cheap but were the only ones that did not hurt the back of my heels so I approached Mister Minit to see if they could help.  Well, I cannot thank Mister Minit enough.  Nepean MM referred my request to Mani in Penrith Plaza and he was brilliant.  He took the time to contact me and discuss my needs as well as explaining his proposed adjustments.  Thanks to his work, I've been able to comfortably walk in a pair of sneakers for the first time in years so if you see a big lady walking around, crying tears of joy, that'll be me!  Mani, you're an absolute godsend and I cannot thank you enough for what you've done.  I used to walk so much (hence, the injuries) so to be able to walk again means the world to me.  Thank you, Thank you, Thank you, Thank you, Thank you, Thank you!!!!

I stopped in very late on a Thursday night to enquire about having some engraving done, fully expecting to have to leave the item and pick it up another day due to the time.Despite it being almost closing time the guys set up the machine and did it on the spot, no drama at all.Very happy with the service and the end result.

I had my car key broken and I went to speak to the girls there who then spoke to her father the owner who was extremely helpful and I told him what happened and he helped me to fix my problem with the car keys and offered options to help me and saved me $$$ I would recommend this service to anyone

Urging everyone in our local community to avoid this business & its dishonest owner at all costs. I left a pair of luxury shoes to have an anti-slip sole applied. On the agreed day of pick up the owner rang to say my shoes had been stolen". The TRUTH was he'd damaged them