Master Professional Pools

It has been an absolute pleasure dealing with Zac at Master Professional Pools. He has listened to everything I requested and went above and beyond to get all my questions answered. Bring on summer!

Zac & crew have been amazing every step of the way!Everything from price, quality, time & communication has been top notch and I highly recommend them for your next pool!

Zac has been an amazing sales rep. Zac has helped us along the way to navigate a pool and landscaping suitable to our needs. He has been extremely professional and prompt with service. No phone call or message is too late whether in or outside work hours. We are looking forward to our pool build and driveway.

After being let down from a previous pool builder Master ProfessionalPools came in and made everything right. They finished our pool off for us and it looks great. We were kept up to date, tradies turned up when they were suppose to. Brett and Rachel who co-ordinated everythingare very nice people to deal with. Would recommend Master Professional Pools to anyone.

After many painstaking hours of researching pool installations and meeting with contractors we had the pleasure of finally meeting with Zac. He did a site visit and then he showed us around their showroom. His knowledge and confidence in the products, as well as his polite and friendly manner is what got us over the line. He listened to what we wanted, offered suggestions, idea's and finally managed to get both my husband and I on the same page so we could agree on what we were having, all while having fun along the way. We cant wait to have our pool installed with them and look forward to enjoying all the benefits of the extras we added. Thanks Zac !!

After quotes from other pool companies, Master Professional Pools won us over because they would coordinate everything we wanted from our pool build. From pool installation, electrical, fencing, organised certification, concreting, tiling and plumbing. Competitors only wanted to do parts and offered their recommend preferred suppliers, leaving us to coordinate the work and pay different invoices.Their whole team from Zac from sales, Brett, Jason, and even the tradespeople they subcontracted to were friendly and easy to work with.Before we even got a contract, we got a second visit with Jason, who walked through our initial draft design to ensure our home and land could meet our pool and surrounding design requirements.Prior to proceeding with Master Professional Pools, we went through our contract thoroughly and they answered all our questions in a timely matter and met our requests. No question was too hard or silly.Due to resource shortage, stock availability and unpredictable weather, they did manage our expectations throughout the process. But surprisingly, they did deliver earlier and quicker than their initial timelines.Throughout the pool build, Jason would email or message keeping us in the loop of what was next, when to expect it and by who.We signed contracts in August, the dig started 31st October and we were in enjoying our pool by 29th November. Thank you Master Professional Pools for a positive pool-build experience. We love our new pool and the workmanship of your whole team.Master Professional Pools was recommended to us by our neighbour who is also building a pool for them in their new home. I would strongly recommend Master Professional Pools to anyone considering a fibreglass pool in the Gold Coast.

Zac Has been a amazing with us and helping all the way . And I’m looking forward to my pool going in!

I was ripped off by a sub contractor going under the name of Leisure Pools, to my surprise and Leisure Pools the Manufacturing company’s, surprise he took all my money and left me with a muddy hole in the ground. I was bitter and worried about sub contractors after this however from the moment Brett at Master Builders got the contract from QBCC they were prompt polite professional and very helpful and when we had any questions at all Rachel at the office was a wealth of knowledge My whole family is very grateful for there great work and understanding it’s good to see there’s still some good people that care , thanks Brett and Master Builders.