The Personnel Group

After speaking with the CEO, John Gibbons, it's clear their issues are throughout the company from top to bottom. The lack of empathy being their primary problem. I've never missed an appointment, always completed my obligations, however have had missed appointments by them not calling me, have had zero help actually looking for work for months on end. Unfortunately my life already having physical health issues with upcoming surgery plus mental health issues all while dealing with moving house I was very unwell this morning and couldn't take my appointment call, I called back 1 hour later to be told I wouldn't be getting my payment and I would have to do an intro appointment he didn't have time to organise because he was in a meeting. I then was forced to drive 1 hour each way to their office because they wouldn't speak to me over the phone. I happened to arrive during a visit from their CEO, John, whom took me aside to discuss my issues. He refused to answer many questions, he refused to allow me to tape the conversation and when explaining how unwell I was this morning he asked Do you have a medical certificate?" I had to explain to this person whom has apparently been working within the disability employment sector for 13 plus years that my issue is ongoing