Mini Case Mobile Repair - China Town Retail Store

Had a few phones fixed over the years. Always good service and good result.

Friendly, informative and swift service at a great price. Would definitely use this again.

Followed up about inquires

Mini case mobile is a family owned business with a family orientated attitude I found them to be more than kind and polite how long is being punctual and fair when I say fair I mean price fair very surprising and very good please bring all your business to these people as they appreciate it they are south Aussies contributingTo the community and everybody around us I’ll give them a triple AAA plus ratingThank youJJW

Always a great experience and vast knowledge on mobile technology. Helped me every single time..

The guys running this shop are cheaters and don't know mobile repairing. I wish to give them zero rating but there is no option available. The guy was rude and lack customer service and respect. I would never ever refer anyone to this so called mobile repair shop. The detail of my story is as below;My Samsung A72 was not working. I took it to this shop. The guy at counter charged 25$ for inspection and said the screen needs replacement. He said new screen will be ordered from Melbourne in 2 to 3 business days. I paid 95$ advance for ordering the screen.After 2 days another guy from shop called me to bring phone to put the new screen. I went to shop and gave phone and he said come back in 2 hours. After 3 hours I went to pick my phone. I saw new screen was put on my phone but it was not working. The guy at counter again opened the phone and said that there is problem with mother board and asked for another 70$ for repaired. I was shocked I said, your colleague inspected the phone and charged 25$ and recommended the screen replacement. Without replying he became rude and said he can't tell the problem unless phone is running. I said take your time repair the phone and I will pick it tomorrow.Next day I again went to shop to pick my mobile and realise they didn't repair my phone. I said why didn't you repair my mobile. He said I will call you when it is ready. I said we agreed yesterday that I will come tomorrow to pick my phone. I said give me timeframe when I should come and pick my mobile. He said I can't give you time. I never had such a bad customer service experience. He said then wait until 10 days. I was shocked and asked why you need 10 days you have already wasted my 5 days without any repair and I have to come to your shop for fours time and it is total waste of time and money. He ended up returned my phone without repair and with old screen put back and he didn't return my money back when I paid at the start.

I have had a few mobiles repaired here over the years, the service is always professional and honest with reasonable prices.

nice staff, gr8 service

The manager is incredibly knowledgeable and friendly.

Had this shop fix numerous phones for me,Quick helpful friendly and good value...