The Good Guys Chatswood
485 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–5:30 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
About the Business
Access Denied |
Contacts
Call Us
+61284227000
2/372 Eastern Valley Way, Chatswood NSW 2067
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–5:30 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Repair services
Recommended Reviews
Maximilian Benfatto
02.09.2023
The Good Guys Chatswood
Ray has been very helpful in my purchase with the Philips Air fryer, great service and fast delivery. Highly recommended!!
Katherine Meaney
22.08.2023
The Good Guys Chatswood
Needed a new fridge due to fridge blowing up. Was crystal clear to sales person on the phone I would only purchase if guaranteed next day delivery. They promised this was available. Only once I had paid my money did I find out I had to wait 4 days for a fridge. When trying to sort this out, their customer service number is a half hour hold time and you regularly get cut off. Took 4 phone calls for them to blame the delivery company and say “tough luck”. Then when the fridge finally turned up it came with a HUGE DENT. I was again promised next day delivery for a replacement which again didn’t happen. So if you need an appliance urgently or to turn up in as new condition, it would be my advice to shop with anyone except the good guys.
Angelika Ates
14.08.2023
The Good Guys Chatswood
I have purchased a dishwasher from this store and I did so online. The sales person who advised to buy this didn't book an installation date that he had said would be booked. Then when I called to get it sorted and get another booking date, they said the following Wednesday. They left out 1 critical piece of information.... that it was going to be in 2 weeks not the coming week. An absolute joke. I will not be shopping from the good guys again. They need to train their customer support and sales teams because it made everything a headache. The furthest from straight forward!!!
Howard Pelquest-Hunt
12.08.2023
The Good Guys Chatswood
Prices are keen BUT: Ordered 4 kitchen appliances which had separate delivery instructions, to call rental agent as the property is vacant. None were referred to the delivery or installation contractors, who phoned me every time “where are you” when I am interstate. System keeps sending me updates but no way of reminding it to phone the agent, even when the store has this instruction. Now the new dishwasher is deemed faulty by the installer, but the store does not answer the phone, now tried to call 3 times. The store needs more back-office staff and a full review of its ordering system.
gianti gouw
11.08.2023
The Good Guys Chatswood
I called the store twice in regards to my online order and both call was answer by Ada. She has been the most helpful lady i ever spoke to on the phone. She assist me with my enquiry swiftly and i manage to get my purchase item on the day. Thank you!
Jez Mendoza
05.08.2023
The Good Guys Chatswood
As with everything it’s about building a relationship with your local store and team. I can say that Hamen and the team at the Chatswood store have never let me down in 8 years and always provide good advice and the best prices. I do not shop anywhere else for home appliances.
Niko Mentis
03.08.2023
The Good Guys Chatswood
DO NOT EVER SHOP HERE!!! Came in a couple months ago for a simple mouse and keyboard for my new computer, got absolutely scammed by a smug salesman that calls himself Chris. My bluetooth mouse and keyboard that I was upsold by that freak now does not work as the usb has completely snapped inside of my computer. I am beyond frustrated and mad and all attempts to reach the store and receive refunding have been completely led astray by the staff on the other end of the phone. I for one will never shop here again. Your move, Harvey Norman.
Iman Samaee
22.07.2023
The Good Guys Chatswood
Be careful with the seller, they gave me a display fridge, instead of a new one
Madelie Rens
20.07.2023
The Good Guys Chatswood
This was our first time buying from The Good Guys. Unfortunately we had the same experience as some of the other reviewers. We ordered online & arrived to collect our order. After 20mins we were told they are trying to figure something out as they cannot find our order and they suggest we take the display unit in store and then after another 20mins they miraculously found our order and we could leave. I honestly feel like it shouldn’t take 40mins to collect an order. The click & collect staff were friendly, but the same cannot be said about the in-store staff, except for the lady that found the freezer. The Black Friday price was very good.
Mark Van Rooyen
20.07.2023
The Good Guys Chatswood
I purchased the DeLonghi 360 Degree Pedestal Cooling Fan from this store and my one stipulation I told the sales guy was that it needs to be quite as I would like to use it at night when I sleep. He assured me that it was and it’s the best fan they have. It is so noisy and the motor makes a loud, buzzing noise so I can’t use it at night. Very disappointing for the amount I paid for it.
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2/372 Eastern Valley Way, Chatswood NSW 2067
The Good Guys Chatswood