OPTIMIND Somerville

I feel worse after the appt. The receptionists are lovely however I didn’t have the greatest exp with the psychiatrist. Felt super fake, incredibly dismissive and would make weird faces at me as I spoke. I spent 700 bux just to open my self up and then be dismissed. Not to mention I had to take time off work for the appt and they were running almost 30 mins late :/

Lovely team, reception staff are amazing. Cannot recommend this place enough.Dr Sharma is amazing and went above and beyond to accomodate my needs.

Super friendly receptionist staff! The psychiatrist I saw made me feel in control by allowing me options and asking my opinion on different things that effect me. I have never had that experience before!

There is no information retention within the administration department at this clinic, it almost seems as if they delete any email they receive. They demand payments from me personally despite the fact I went through the process to setup my payments through my families TAC claim (using their own form mind you!). They lost access" to those files apparently and the person originally setting me up "forgot to do the TAC payment portal".I have personally had a case worker from a Victims assistance programs aiding me in this.. yet OPTIMIND also "lost" her email. My case worker has gone so far as to organise extra funds from her own program to get this payed quick so this can all end because theyre doggedly pursuing me with phone calls!THEY CALLED ME 5 MONTHS LATER DEMANDING PAYMENT FOR TWO CONSULTS THAT HAD BEEN PAYED. DO NOT GO ANYWHERE NEAR OPTIMIND. THEY HAD LOST ALL EMAIL CORRESPONDENCES ONCE AGAIN."

The psychiatrist at this clinic does not do his job properly. The admin side of the company are just as bad not taking responsibility for their mistakes. They basically treat people with mental health issues as a number to make money out of them. Shame on you.

Not all that good but I have never had a good experience with psychiatrists they treat you like it's your fault you have a mental illness.

The psychiatrist was genuinely excited when i said i was feelin better, and the receptionist tried to move mountains for me to get a script over the phone whils i had covid. Absolutely A grade Dr and receptionist.