Integrated Health

Great customer service, great staff. No complaints.

Bad customer service and management that doesn't care.Management hasn't acted upon a serious complain. This projects management incompetence to deal with business issues, or customer isn't a priority, or patients are nothing but numbers, or more attention is given to the dollar in my pocket than my needs and satisfaction, or a combination of all.At the end of the day it doesn't matter how great an offered product/service is if customers are treated badly

Great help with a shoulder injury.

I have been seeing Luke for treatment and an exercise program to manage my knee pain. Luke is professional, patient and informed. His advice, treatment and approach to my condition has seen great improvement in strengthening the muscles around my knees. After doing the exercise he recommended, my knees did not trouble me when I did the half marathon. I can’t recommend him highly enough.

The physio was really friendly, however unhelpful. I had three problems wrist pain, neck pain and bunion. The physio massaged my forearm for a while and instructed me just like how people on youtube would. The session was suppose to be 40 minutes for 82$ but when he finish with the wrist there was still 15 minutes left but he said other problems let fix next session. A few exercises for the neck wouldn’t have taken that much time. Should have spent my money on a chiropractor. Professional staff, gave me a refund as I was unhappy with the section

Excellent customer service, and an excellent physio session

Excellent way to get your body back on track, helped me a lot with pain and injury in the past. Would highly recommend, especially to students looking for a cost effective way to get treatment.

Came here a bit weary after straining my calf which was my first serious muscle injury in my life, but the place was very friendly and welcoming and eased my worries quickly. Saw Jake over 3 weeks and he was an amazing help. Super personable and great to talk with, as well as giving me exercises and a training plan which has really helped improve my calf towards where it was before. I had a great first physio experience here with no complaints. The service was simple and quick which helped make the whole process easy. Price is definitely reasonable, especially as a Monash student or healthcare card concession. The rooms themselves are a little small, but that's to be expected with location and it didn't cause any issues. They also have direct access to the gymnasiums and courts nearby for exercises if need be. Definite recommend.

Had a reasonable first session which the cost correlated with service. But the second session was truly useless, plus the price was absolutely disproportionate to the length and quality of service. The spent money could have been used for a more effective and reasonably lengthy session.

I injured my knee really badly (ACL complete rupture and a bunch of other injuries) and after doing some physiotherapy sessions at the hospital, I continued my sessions here. My physiotherapist was Jake Lamshed and over the last 9 months, thanks to the great rehab plan devised by Jake I managed to get my knee back to its normal state (without having to do the surgery) and started playing volleyball again! I know that one should be persistent to get good results but without a good plan and supervision getting results could get complicated. Many thanks Jake for the great rehab plan and also your considerate and nice personality. I would highly recommend this centre.