The Cycling Fix

Fantastic service. My teenage son is passionate about mountain bikes. The owner and staff really take the time to explain what has been done during a service, give helpful advice about changes and upgrades my son is interested in and offer great value on parts and accessories. They don't talk down to or patronize him - so unique in this sector and very much appreciated!

Came to The Cycling Fix to purchase a set of ROVAL C38 disc carbon wheels for my bike. Great service from Karina who was approachable and helpful. Staff gave small pointers on fitting/alignment on the new wheels which was much appreciated. Lovely shop for all things Specialized!

I was lucky enough to just purchase a Specialized Creo SL from the CyclingFix in Malvern. It is a great bike!Having not regularly cycled since back surgery the assist is helpful, whilst not intrusive. I am still able to tailor a workout that remains demanding for my level.Paul in Malvern was great. The set-up was professional, and the bike is really comfortable.I would highly recommend both the bike, and the Cycling Fix.

Absolutely awesome customer service from Paul and the team. If you’re thinking of buying a bike, I couldn’t recommend this team more! Especially if you want to be looked after post sale. The team are clearly trained properly and you can be assured your bike is setup properly as soon as you step on it.

If I could give 0 stars I would, purchased a pair of shoe off a Facebook ad which didn’t indicate that they were on sale. Received the shoe which were as size to big. Tried to exchange them and was refused. I’ll now click on there ad every time I see it which will cost them heaps over time. Should have just swapped the shoes. You have lost a customer forever.

We called in to look at a new ebike and Marcus was extremely helpful and very knowledgeable. Even though we weren't buying immediately, he was more than happy to help and advise us. When we are ready to buy we will definitely go back to buy from The Cycle Fix.

A long time ago (before COVID) I took my 10 year old Epic (not bought at CF) in for a fork and shock service and explained some niggles with the shock. Paul took the time to ask detailed questions, my weight, riding style etc. A few days later Paul called and explained that the service revealed no issues and that he’d suggest putting a token in my shock for an extra cost of $30. Although I had no idea about these tokens I agree to go ahead. When I picked the bike up Paul offered to remove the token and refund me should I not be happy with the result. Needless to say the token is still in my fork and it has significantly improved my ride. Great advise, great service, just all round good bike shop. .

Bought my bike through The Cycling Fix a few years ago and love it. Just took it in for a service and can't believe how smooth it is running. Great service, always helpful and always do a great job.

The guys at The Cycling Fix helped get me my dream bike within 3 weeks from making my first phone call. They have been so friendly, helpful and courteous with their service that I didn’t hesitate to buy a second bike off them. Will definitely be my go to bike shop from now on. Thanks Paul and his great staff.

Had a recent experience with buying clothing at The Cycling Fix and they went above and beyond. A very high level of service, extremely fast. There was a manufacturer issue and they solved it within a day.