Cash Converters Capalaba

I recently purchased a drum kit from the store.It turns out the item was faulty and needed several parts to fix because they were broken.At no point when asked how to resolve this issue did they help at allWhen asked if I could return the item and leave it there for there technician to look at at who might I add passed the damaged item as working go figure.The service I received immediately from staff was discussing I was hung up on there no attempts to help me fix the issue.The store is horrible and I would never go there again I would recommend to go to any other store than Capalaba absolutely disgusting service.$120 to fix everything later what a joke.

Just been into their store. Other than being greeted when I entered, no one asked me if I needed assistance. Stock is incredibly overpriced, they're ripping customers off when they can buy the same products cheaper brand new. The guy working in there rudely took the beatles products away and moved them when I was looking at them. How can customers even consider buying things if you snatch them away from right in front of them?I've given this store plenty of business over the years, never giving them business again.

The buying department has always been great, the gentlemen are friendly and know their stuff. Every time I need some cash I instantly think to go to cashies now. Would recommend for selling items.

Absolute grubs. I put a laptop in on loan, cash converters rang me and told me they couldn't unlock the laptop they needed the password. I said I wanted the laptop back anyway, and was told if I could come up with the loaned amount, they could work something out" I came back when I had the loaned amount

Excellent customer service. Happy with what was offered for my goods. Would definitely recommend going to see these guys if you have any unwanted goods & are needing quick cash

Bought a bike a couple weeks back for a really good price. They had a great range and Mark who served me was also super helpful.

To all those who have posted here describing negative experiences at this store with staff and product I would recommend you simply not visit the store again... that way you avoid a possible repeat but, more importantly, I have one less person to worry about taking an absolute bargain from a store at which I have spent over $7K over 8 years over approx 40 purchases, getting the most experienced knoweldge, when required, from the excellent and friendly staff, who I have observed always asking customers if they need assistance when I have been in the store.....I estimate that I have saved myself around the same amount I have spent, given I typically research the item pre-purchase for customer reviews on quality and I have paid less than half RRP in almost all cases of laptops (of which I have bought 3) and mobile phones (of which I have bought 8)... all still working (or would be if they hadn't been dropped by the kids).Only 1 item has ever had a technical issue and the store promptly gave me a store credit.In the past week I have also made two online purchases from other local and inter-state Cash converter stores and the service on email enquiry along with transit times was as top notch as that at Capalaba --- shout out to Beau (store manager) at CC Browns Plains and the Mngr and asst mngr (Andrew and Liza) at CC Osborne Park.keep up the terrific service team :-)Dave

Anytime and every time I’ve needed some money to get me through till payday these guys have been there. Amanda makes the process pain free and even helps without hassle when needed. Thank you Amanda and Cash Converters for being genuine and helpful

Don’t often post reviews but this time was different. I just purchased some jewellery from Cashies at Capalaba and Simone was very helpful and pleasant, she went above and beyond. The prices are extremely competitive and the range was great. I will definitely be going back to see the team at CCC and I’ll be sure to tell my mates. Happy Wife Happy Life!!