LUSH Manufacturing : Not open to the public.

Excellent dealing as a customer particularly jackie and stephanie

If I could give zero stars to the Macquarie NSW store I would. You market yourself as an inclusive store yet this is not how you treat your customers. My friend and I went to your store and we were treated completely differently. They immediately greeted and offered her service (and other customers of Caucasian appearance) yet I was in there browsing for 5 minutes and not once was I greeted or approached. The difference between my friend and I? I am a person of colour and a minority. I am disgusted at the blatant discrimination shown by your Macquarie staff. Myself, my friends and family will no longer shop at your store, and I will be vocal about the lack of cultural inclusivity at your store. Definitely DO NOT recommend.

My best advice would be to start paying your staff correctly & treating them with respect. No point helping everyone else you do when you treat your staff like rubbish. Brought my young girls mental health into the ground. Thanks

I’ve just received a beautiful boxed assortment for my birthday from my loving family. Although I havnt yet used it I’ve done a wee test on the back of my hand and sleepy body lotion smells and feels amazing . I’ll use all tonight and let ya know how I get on. Thankyou so much.. so as I said , I have used the Magic crystals shower scrub Amazingly peppermint body treatment , with a WOW factor. Also the Rose Jam shower gel , refreshingly happy . And finally Sleepy body lotion , a beautiful clean smooth lavender body cream . Who knew natural could be so great and so much pleasure. I slept soundly . Perfect

HQ. Not direct to Public.

I had been working at Lush factory for months in the last year. To be honest, the management is terrible as monoculturalism takes place there. Almost all permanent staff are from the same origin and they only let their friend or people with the same background turn from casual to full term. We reflected those problems in evaluation but there has no improvement.

Best smelling factory

Just received my first online order and was not disappointed. The smell was radiating from the unopened box and smelt even more amazing when opened. I love the little free sample included which was a complete surprise, thank you so much! I can't wait to try my new products