Billy J Boutique

Had the absolute best experience here, the whole BillyJ team went out of their way to help myself and my three bridesmaids find bridesmaid dresses. Charlotte from customer service was quick to reply and asked what dresses and sizes we were interested in trying, and then organised for sample ones to be ready for us at the store, all we had to do was show up! The team in store were so friendly and welcoming they had everything set up for us, offered us chocolates and put on our preferred music. When we needed another size in one of the dresses the staff went down to the storage warehouse to check for the size and brought it back. The physical store is amazing, gorgeous, welcoming and it’s so easy to order online if you can’t find something in store. We ordered our dresses and they arrived in 2 days with free shipping! Cannot recommend this store enough, their clothes are high quality and beautiful and the staff are even more beautiful! Thank you for helping make buying my bridesmaid dresses such a special experience!!

Beautiful clothing, the store it’s self was amazing but I found the staff didn’t seem to want to help too much. I was looking for bridal dresses and due to lack of help in the change room I decided not to purchase from here. Staff were talking among themselves and I constantly had to come out and find a staff member. A dedicated change room staff member would have been ideal.This was on a Thursday.

Went in looking for a dress for a wedding and no one greeted me or asked if they could help me despite it not being busy. I was trying to figure out who was staff to ask for help but there was no one near the checkout and no one that looked like they worked there. Really disappointing considering how lovely the dresses look online. I had to drive to the Plaza to buy a dress elsewhere.

I didn’t visit in store, as I live in Melbourne but I did purchase online. I have been so impressed with the quality and fit of my purchases! As a curvy, small waist and big hip/busted girl, I always find it hard to get quality clothes that fit well and also hug in all the right places. I found the sizing guide really useful, as it varied with each item; super useful as my sizing ranged from L-XL and 14-16 for various items. Although I’m usually a size 12-14 it was easier for me to be certain of my sizing. Everything arrived in a timely manner and fit so well. I feel comfortable in everything and the materials feel very good quality. I also felt that the range was absolutely stunning. I spent ages scrolling through and finding the most beautiful items. I’m so excited to wear all my purchases and will buy again. Thank you!

The clothes at Billy J are extremely high quality and are very well priced. However, I avoid going there as much as I’d like due to staff rarely acknowledging both myself and friends on several different occasions. Even when passing them in the store or when we came up to the counter they would continue to talk to each other which made us feel very disrespected

Excellent customer service, very helpful and kind. Highly recommend their wonderful variety of clothing with great prices too

All I can say is I WISH you had a store in Melbourne! Beautiful clothing. Online customer service is exemplary - I can't wait to visit your store when I'm up there next weekend!

I like to say Melissa at kawana Billy j , is very friendly and very attentive went I go in the store. Her customer service is amazing. I would recommend her to her anyone . She a beautiful person and great at her job. And Rebecca the manager is amazing as they’re beautiful term .

I didn't visit this store in-house however I did purchase a dress online called the Louise Midi Dress from their new range collection. This was my first time purchasing from Billy J Boutique and let me tell you... WOW! The dress is gorgeous, the material feels amazing and the fit is incredible, it pulls in around the waistline perfectly. I would highly recommend using Billy J Boutique for all purchases. 10/10.