Australia Post - Balmain Post Shop

I adore my local domestic mail postmen, they are brilliant and go out of their way to help me. They always do it with a smile and they lift my spirits. If there was an award, it should to my postman that looks after Glassop Street. Their kindness is incredible and always ask how my day is going and stop to listen. They have no idea how much they make my day. I call them my little ray of sunshine as they really do make me feel like they care. We need more people like them in the world.

I love going to the po. Much to buy, and the staff are wonderfully helpful. Keep it up fabulous people.

Being a Balmain local I unfortunately have to visit this post office fairly regularly and every time I do I am met with rudeness on a level I have never experienced in a service setting before. Today I had to collect a parcel, I was asked to show my ID the member of staff refused to take it and ordered me to open it myself, then proceeded to tell me how rude I have been to him. This is the norm here not the exception, I spend lots of money on posting parcels each month, but always try to take them to any other post office, unfortunately, when I miss a delivery I have to collect from here.

Avoid using this post office if you want competent service. Applied for a passport and supplied photos taken beforehand. After showing the post office the paperwork and photos in the interview, I was informed that the photos were unacceptable. So I was obliged to purchase another 6 photos that were taken by the post office, in order for my passport application to be processed. After receiving my passport, I noticed that the used photo was the original one I was informed that was unacceptable. Waste of time, money and effort.

Like many other reviewers, I was home all day, never got a knock on the door, then found a card in the mailbox for a very large box I was waiting to be delivered. No missed calls. I went to the PO and found I needed 2 people to pick it up and complained. They said they would deliver it the next day. Post office staff called next day to say the driver said" he attempted delivery. I didn't leave my home all day and work at a desk right next to the front door. Now they say I need to go back and get it. Poor customer service attitude from staff at Balmain Post office. Judging from these reviews they'd never survive if it were a commercial business."

Always a big queue here to see one of the generally angry and intolerant staff (there are occasional exceptions). If you're not waiting for a parcel they already have, go to Rozelle PO instead. Nicer staff, shorter queue times and overall better service.

Going to that place is a punish. Incompetent staff that are always in a mood. Long wait and rude people working there. 90% of the reviews are the same but nothing changes.If this was a standalone privately owned business, it would shut down after 3 months.

Let me start by saying that it must be difficult to find more unfriendly staff members than the ones in the Balmain Post Shop - Australia Post".But it gets worse; they're clueless on their products...When I asked what it would cost to send a letter to the Netherlands and said that I think it is 3.50

One of the most beautiful historical buildings in Balmain. Purpose built with courthouse and police station adjacent, which has served the community since 1887. It comprises a grand two storey building with prominent clocktower setback from Darling Street.Staff here are also nice and friendly. It’s a post office with an office supplies / post shop attached.