Results Laser & Cosmetic Clinic - Merrylands Stockland

Environment itself proves the worth as this clinic has really some professional, friendly, and honest staffs. Its my 2nd treatment n I see a lot of difference with my skin which I use the service called (Chemical peels). Guys give a try you might like it honestly. Excellent quality of treatment, Cleanliness and best service ❤

My Firend has a bad experience with themThey did laser n he is not happy with their jobThey have told him that he can get his refund back but they don’t

THEIVES! DON'T WASTE YOUR TIME! Horrible experience and am never going back. I bought a laser package ages ago. I am never happy with the service there, but since I bought a package I wanted to use it rather than waste my money. I had one left on that package. When I called and booked laser removal, they said I had one session left on my package and that I could use that. I went and did the laser then they told me I had to pay because I didn't have any laser sessions on my package left. So they literally made me pay for a service twice. Waste of time, money and energy. If I had no sessions left on my package they shouldn't have lied on the phone, and they should have admitted their mistake and not charged me in person. I literally never bother to give bad reviews but they really deserve it.

I wasn’t informed about my pre paid deal being expired (still had two sessions left on my package) then they booked my appointment, when I turned up for my laser treatment the lady asked me to pay. Apparently they cannot even check anything on the expired deal.My question was why did they book appointment if the deal was going to expire and didn’t inform me beforehand.Waste of my money and time.

Called and was confirmed that i still have an underarm paid on my file which i already know.Booked the service,went & got it done,came to the front & the girl said i have no paid services on my file.They made me pay for it after explaining to them that it's paid & confirmed by call centre.Very unpleasant experience.Would not use their service again☹

they sold me package did not mention it had 2 months expire date . I wouldnt recommend it to anyone... money wasted. Clearly you need to leave 6weeks in between treatments

The worse experience I’ve ever had taking them to ACCC. Firstly addresses are not updated on websites, went to the wrong address. Secondly nobody informed me blonde or grey hair are not removable and that is what i have, they refused a refund. Thirdly I requested the same person to work on me a senior staff member which is around 25 so does not understand menopause or 50 year old hormonal hair growth or what a 50 year old may go through emotionally. Its basically a Mcdonalds production line just cashing in not caring for the customer at all. Its run by teenage age girls who are smug and dont care. Every time I go there a new manager pops up. The staff turnover is ridiculous. Ive asked for a refund 3 times and have been refused. when I phoned to complain it was all about the girls feelings and not mine. the customer is put after the staff. By the way Tatiana was the only good thing about the place that is who i requested only to find she had left the next time i went. A very sorry loss to the clinic.

When the poor reviews outweigh the good, you know you’ll be disappointed!!This chain has the worst customer service!! Save your time and go elsewhere!These people don’t care about customer comfort or peace of mind. I simply requested for them to wear a mask while we’re doing the treatment and I would wear one too as I’m around a lot of immunocompromised pts in hospital. They refused to wear a mask or refund my purchased vouchers which weren’t cheap either. Even though I’ve been a loyal customer for years now! Never coming again!Thankfully Laser Clinic Australia in the parramatta Westfield was a lot more considerate and willing to simply wear a mask!! They’ve won my business for sure!!