Punthill Apartment Hotels | Ivanhoe

Excellent, highly recommend. Staff are the loveliest and most compassionate and professional I've ever dealt with dealt with. From the time i checked in until leaving, they were wonderful. Thank you.

A client of mine recently stayed here for respite for 4 weeks. With a hospital visit and Covid isolation during the stay, the staff at Punthill were absolutely understanding and accommodating to all needs. They went above and beyond and were always friendly and made time for us. The facility was disabled friendly and suitable. Thank you to all staff. Highly recommend Punthill Apartments.

Paid for parking. No spots available. Offered a refund. Still waiting. The room was dirty. Hair in the drawer where the hair-dryer was kept, hair in the shower. Weeds on the balcony, spiderwebs, no instant coffee. For $250 I expect much better. Would not recommend.

I loved the Ivanhoe Punthill Apartments. The staff were friendly & always helpful - were able to give great tips and advice and any question I had regarding my stay they answered and helped with promptly.loved it so much for my short 1 week stay, I rebooked my next 4 week stay.For a longer stay they put me on the floor with other longer stays so guests had minimal transfer of people on one floor. The apartment building itself was extremely safe in regards to locked floors and building access being locked when reception was not covered. There was reception from 7am to 8pm - so I felt extremely safe.They are also pet friendly, I had my cat stay & my dog - which the staff were awesome with and loved petting or doing an extra clean if I request it.The location is brilliant- so close to Heidelberg train station (legitimately 10 mins walk) and had plenty of shops nearby. To get into the city via an uber is 15-20 mins! The rooms and facilities were clean, simple to use & accessible. Internet access was also amazing.I highly recommend booking here for a no fuss, stress free and fully serviced stay. You have the perks of a clean (and cleaned daily) room with working kitchen (stove plus oven plus large fridge), staffed reception, and location for Melbourne.Did I happen to mention that the staff were also pretty amazing and friendly? 10/10

Welcoming and informative staff. We stayed on the quieter side of the street - no traffic noise. Good sized rooms, kitchen etc. Didn't like the weeds on the outside deck. - could this be grassed over or plant flowers?

Courteous, efficient staff. Clean, well appointed, modern & spacious rooms. Nespresso coffee supplied. Good little gym. Only a 5 min walk to Austin & Warringal Private Hospitals, 10 to the train station.& start of the shops & dining strip. Wi-Fi a bit slow, traffic noise unavoidable. Pricey but can't complain really...

We stayed at Punthill Ivanhoe with a large group for a wedding weekend. The room was comfortable enough, however the hotel was clearly showing signs of still recovering from Covid and very understaffed. Rooms were not ready until hours after check-in, pillows and blankets were missing from the beds, housekeeping was offered on request only, the dishwasher was full with the previous occupants’ dirty dishes, the reception desk was often unattended. The staff were friendly and obliging when approached and trying their best to accommodate despite limitations. Not a terrible stay, but reduced fees or better communication would have made it nicer

It was a pleasant stay with decent sizes apartments, the staff were welcoming and friendly. The only downside is the paid secured carpark. Paid for a spot but its not guaranteed. Only a few slots are available but some hotel guests or visitors were using it too.

Very clean & modern 1 bdrm apartment, with large balcony, decent views, comfortable bed and a kitchenette. Staff were friendly and put the aircon on in my room before I arrived, which was greatly appreciated on a hot day.Unfortunately, the swimming pool and other facilities are not open to guests, only residents, and parking is very limited and must be pre-booked.

I cannot say enough how disappointed I am in this hotel, from internet not working to paid car parks not available. Tried bringing it up with staff, then manager, then head office with no replies. Seems like the careless attitude starts at the top. I do NOT recommend staying here, I know I won’t again. (Waiting for the generic reply to my review).