BR

My experience at body refine was horrible and I wouldn't recommend their services to anyone. The staff we're disrespectful, unprofessional and uninterested in their work, they made it seem like a chore and that they didn't want to be there. The hair removal itself was horrendous the worker (Chanel) made several mistakes and didn't seem to care. all in all the was the worst $125 I have ever spent please don't make the same mistake as me and please body refine find some workers that are respectful and qualified for the job.

My recent visit to Body Refine was an absolute nightmare, and I cannot express enough how utterly disappointed I am with the entire experience. From the rude behavior of the owner, Chanel, to the unsanitary conditions and the terrible hair removal session, this establishment fell far below the lowest expectations.Let's start with Chanel, who exemplified the worst in customer service. Her demeanor was consistently rude and dismissive, leaving me feeling unwelcome and unimportant. It's mind-boggling to encounter an owner who has no regard for basic courtesy and respect towards paying customers. Chanel's behavior alone is reason enough to steer clear of this place.Moving on to the unsanitary conditions, it was nothing short of revolting. The machines and equipment appeared to be poorly maintained and visibly unclean. To my horror, I discovered bloodstains on one of the chairs, indicating a complete lack of hygiene and sanitation protocols. This is not only grossly unprofessional but also a severe health concern. I can't fathom how a business can neglect such basic cleanliness standards.Unfortunately, the hair removal session was equally horrendous. The technician seemed inexperienced and inept, causing immense pain and discomfort throughout the process. The procedure was far from thorough, leaving me with patchy and uneven results. It was a complete waste of time and money, adding insult to injury after enduring the unpleasantness of the entire visit.It is baffling how Body Refine can operate with such disregard for customer satisfaction, hygiene, and professionalism. The lack of care and attention to detail is evident in every aspect of this establishment. I strongly advise anyone considering visiting Body Refine to steer clear and explore other options that prioritize customer service, cleanliness, and expertise.Based on my experience, I would not recommend Body Refine to my worst enemy. It is truly disheartening to encounter an owner as rude as Chanel, witness unsanitary conditions, and endure a painful and subpar hair removal session. Save yourself the disappointment and seek out a reputable establishment that values its customers and upholds basic hygiene standards.

As a customer of Body Refine, I had the displeasure of experiencing the unprofessional and unqualified services of Chanel, one of their supposed laser hair removal experts. From the moment I stepped into the salon, I could tell something was off. The receptionist seemed flustered and disorganized, and I had to wait for several minutes before being attended to.Once I was finally taken to my appointment, Chanel entered the room looking frazzled and unkempt. She didn't even introduce herself or ask about my concerns before launching into the treatment. It was clear from the start that she lacked the basic communication skills required for the job. As she prepared the laser, I noticed that her hands were shaking and she seemed unsure of what she was doing.As the treatment began, I immediately felt discomfort and even pain in some areas. When I expressed my discomfort, Chanel seemed dismissive and told me to just relax." I couldn't believe it - I was paying good money for this service and expected at least a basic level of empathy from my provider.Throughout the session

My recent visit to Body Refine was an absolute nightmare, and I strongly advise against choosing this establishment for any spa or hair removal services. Not only was the owner, Chanel, shockingly rude, but the unsanitary conditions and the terrible hair removal experience I endured were utterly unacceptable.Let me start by addressing the owner's behavior. Chanel's attitude was deplorable from the moment I walked through the doors. Her dismissive and condescending demeanor made me feel unwelcome and undervalued as a customer. She displayed a complete lack of professionalism, failing to address my concerns or offer any assistance. It is profoundly disappointing to encounter such disrespectful behavior, especially from the owner herself.Furthermore, the overall cleanliness of Body Refine was appalling. I was shocked to find blood on the chair during my visit, which is not only unsanitary but also a clear violation of basic hygiene standards. This gross neglect for cleanliness and the presence of potential biohazards is inexcusable for a business offering spa and hair removal services. It raises significant concerns about the overall maintenance and sanitation practices at Body Refine.To make matters worse, the hair removal experience I underwent was nothing short of a disaster. The procedure was performed with little care or attention to detail. The technician seemed inexperienced and unsure of what they were doing, resulting in an uncomfortable and unsatisfactory outcome. The pain was much higher than anticipated, and the results were far from satisfactory. It is disheartening to pay for a service and leave with such a negative experience.Considering the rude behavior of the owner, the unsanitary conditions, and the terrible hair removal experience, I cannot in good conscience recommend Body Refine to anyone. The lack of professionalism, disregard for cleanliness, and poor quality of services provided demonstrate a severe lack of commitment to customer satisfaction and well-being.If you are seeking a spa or hair removal service, I strongly advise you to explore other options that prioritize professionalism, cleanliness, and expertise. Body Refine is an establishment that fails to meet even the most basic standards, leaving customers with regrettable experiences and a sense of utter disappointment.

I had 6 treatments of TriLipo. Chanel was amazing very welcoming, knowledgeable and caring. Made me feel really comfortable. The clinic was also really nice. I would highly recommend!

As a former customer of Body Refine, I cannot stress enough how unprofessional and uncomfortable my experience with their technician Chanel was. Not only was she unqualified and inattentive, but she also made inappropriate comments throughout the treatment.From the moment I entered the treatment room, Chanel made me feel uncomfortable with her suggestive comments and inappropriate jokes. I immediately regretted booking the appointment with her, but decided to go through with the treatment anyway.As the laser hair removal treatment began, Chanel seemed more interested in chatting and making inappropriate comments than actually doing her job. Her lack of focus and attention was evident throughout the session, as she frequently stopped the treatment to check her phone and engage in off-topic conversations.On top of that, Chanel's technique was subpar and resulted in several areas where the hair was not completely removed. When I pointed this out to her, she brushed it off and said that it was normal to have some hair left over. It was clear that she was not qualified for the job and was simply going through the motions.Overall, my experience with Chanel at Body Refine was extremely disappointing and uncomfortable. Her inappropriate comments and lack of professionalism were unacceptable, and I would not recommend her services to anyone looking for laser hair removal. The salon needs to do better in vetting and training their employees to ensure that their customers receive the quality service they deserve.

I had my first appointment on Friday last week with Chanel, and she made me feel so comfortable. I had a consultation a few months back and finally booked in once I saw they finally had Emsculpt and I also got Trilipo too! I’ve been super self conscious since the birth of my daughter and so glad I found this local business! So conveniently located for me and I can’t wait for my next sessions! Already after the first session I could see a difference which I was surprised to see, I didn’t think I’d notice anything until a few sessions in!Highly recommend and such a professional service.Will be recommending to all my friends

I recently visited Body Refine and had an appalling experience that left me highly dissatisfied with the establishment. Not only was the owner, Chanel, shockingly rude, but the unsanitary conditions and overall poor service further compounded my disappointment.Upon entering Body Refine, I was immediately taken aback by Chanel's disrespectful and dismissive behavior. Her lack of professionalism and complete disregard for customer service were disheartening. It's unfortunate to encounter an owner who lacks basic courtesy and fails to create a welcoming atmosphere for patrons.Furthermore, the cleanliness of the facilities was nothing short of appalling. The machines used for various treatments were visibly unsanitary, and to my horror, I even noticed blood stains on one of the chairs. This blatant disregard for basic hygiene standards is absolutely unacceptable and raises serious concerns about the safety and well-being of clients.Adding to the unpleasant experience, the hair removal service I received was a complete disaster. The staff lacked the necessary expertise and care, resulting in a painful and unsatisfactory procedure. The level of incompetence displayed during the treatment was truly disappointing, leaving me questioning the qualifications and training of the personnel.In today's world, it is imperative for businesses to prioritize exceptional customer service and maintain a clean and sanitary environment. Regrettably, Body Refine fails miserably on both fronts. The rude and disrespectful behavior exhibited by Chanel, coupled with the unsanitary conditions and subpar hair removal experience, left me with a sense of profound disappointment.I strongly advise against visiting Body Refine for any spa or beauty treatments. The unprofessionalism, unsanitary conditions, and lack of quality service make it clear that this establishment is not committed to customer satisfaction or maintaining basic hygiene standards. There are far better options available that prioritize professionalism, cleanliness, and expertise. Save yourself the frustration and seek out a more reputable establishment for your spa needs.

As someone who had heard great things about Body Refine and their laser hair removal services, I was excited to book an appointment with one of their technicians, Chanel. Unfortunately, my experience with her was far from satisfactory.Upon arriving at the salon, I was greeted by a friendly receptionist who checked me in quickly and efficiently. However, when I was taken back to the treatment room, Chanel seemed distracted and disinterested. She barely acknowledged me as she prepared the laser and began the treatment.I immediately noticed that the laser was set at a higher intensity than I had experienced in previous treatments. When I expressed my discomfort, Chanel seemed dismissive and told me that it was necessary for the treatment to be effective. I knew this wasn't true, as I had never experienced this level of pain in previous sessions.Throughout the treatment, Chanel seemed rushed and uninterested in my concerns. She barely answered my questions and seemed more interested in checking her phone than providing quality service. At one point, she even took a call during the treatment and left me sitting there for several minutes.When the treatment was finally over, I noticed that several areas had not been properly treated. When I brought this to Chanel's attention, she seemed annoyed and told me that I would have to schedule another appointment to address those areas. I was extremely disappointed and frustrated, as I had already paid a considerable amount of money for the treatment and had taken time off work to attend the appointment.Overall, my experience with Chanel at Body Refine was extremely disappointing. Her unprofessionalism and lack of care for her clients was evident throughout the treatment, and I would not recommend her services to anyone looking for laser hair removal. While the salon itself seemed clean and well-maintained, the lack of quality service from their technician leaves much to be desired.

I feel compelled to share my truly nightmarish experience at Body Refine, an establishment that has left me deeply disappointed and disgusted. From the rude and unprofessional behavior of the owner, Chanel, to the unsanitary conditions and horrific hair removal experience, this place deserves nothing more than a one-star rating.Let me start by addressing Chanel's deplorable attitude. Her complete lack of basic manners and common courtesy is beyond comprehension. From the moment I walked in, she treated me and others with an appalling level of disrespect. Her condescending tone and dismissive demeanor made it clear that customer satisfaction was the least of her concerns. It is bewildering that someone like her is in the service industry, where providing a positive experience should be a priority.The unsanitary conditions at Body Refine were nothing short of repulsive. The sight of blood on the chair I was about to sit on left me in complete shock. It is both horrifying and unacceptable that such a disregard for basic hygiene is present in a professional establishment. I questioned the cleanliness of their equipment and the potential health risks involved. This level of negligence is not only offensive but also dangerous.To make matters worse, my hair removal experience was a complete disaster. The technician was unskilled and appeared to have no idea what they were doing. The procedure was excruciatingly painful, far beyond what should be expected. It was clear that they lacked proper training and expertise. I left the session with irritated skin and no noticeable results, only regretting my decision to step foot in Body Refine.I implore anyone reading this review to steer clear of Body Refine. The owner, Chanel, should take a hard look at herself and her establishment. Treating customers with respect and maintaining basic hygiene standards should be the bare minimum. Unfortunately, this place fails on every level. I strongly advise seeking hair removal services elsewhere, as the unprofessionalism, unsanitary conditions, and excruciating experience at Body Refine are not worth anyone's time or money.