HEIGHTECH Safety Systems (Height Safety Supplies)

I ordered the rugged xtreme crib bag and 2 ice bricks on the 24/1/20. Both items were listed as in stock. The crib bag arrived 28/1/20 (great). The ice bricks are still yet to arrive and after an email on 29/1/20 which wasn't replied to i phoned Mark this afternoon at 330pm. I was asked to be patient as they have been inundated with mask sales and told it was sent on Tuesday. Ive now recieved a shipping email outlining the order was placed this afternoon in which case i feel i was lied to on the phone or the communication within this company needs attending too. As an employee of a large construction company which uses a wide range of safety eqipment and lifting equipment, i certainly WON'T be recommending this company in future.

Great service. Good range and prices. Highly recommend.

Value for money , Great friendly service , Ship time really good.

Great store. Fantastic and wide array of height safety equipment, provided with great customer service.

Thought I was dealing with Worksafe gear on my email notifications and ordered a 3M mask and filters and find money has been sent to this company in WA on 10th October and no items received by 21st despite being charged a high rate for express freight, will need to change my credit card details now.

Great company to deal with staff are very knowledgeable and helpful. Impartial AJ who goes the extra mile

Ordered some boots and icepoles for my partner on Saturday. Come Monday no postage notification so I lodge a ticket asking when I should expect this got no response. It is now Wednesday and I live chat the company to find out where my order is to find out she can not help me and made contact with the other department who said my ticket went to spam. I have now lodged another ticket about it and have been told I will be told by cob where my order is.I ask if I can call and follow up my order , I am told this isn't possible the communication is horrible. First time ordering and the last. Still no reply, no postage notification. Not happy