Mecca Myer Chadstone

I never really write reviews but I just want to say that this store is amazing! The staff are so kind and helpful and they all display amazing costumer service. Keep it up guys!

Thank you Shanam for the best customer service and showing me the products that really worth the price and that actually works. She was so kind and listened to all my concerns and about my mental health and how it affected my skin. I started using retinol because of her. She explained to me what it is, how to and when to use it. I bought it about a month ago and my skin never looked better than this. I’m so much more confident with how my face look. I can go out without a mask now. My skin is thanking you. Much love ♥️

Worst Mecca store I have been to. The manager and the staffs were so rude and gave a bit of attitude when I asked if they had any other stock for the New Year translucent powder. I didn't mind if they didn't have it or not because there was one box on display and I was ok with purchasing it but then they reject my myer staff card because it was a special promotion? The manager showed no empathy towards me and just straight up told me ' no'. I then walked into the city store at myer and they were much nicer and offered me the discount 15% with no trouble whatsoever.

Went into Mecca Maxima late this evening, and the store was quite busy so I did have to walk around a bit to find someone to help me. The girl who helped me find what I was looking for was absolutely amazing, found a suitable foundation with the correct shade almost straight away. Definitely will be a returning customer!

worst mecca store I have been to. Lets me elaborate . Issues I had with this store within 2 visits: staffs were rude, had some attitudes, refused to test a product because she could not stand the coconut smell (?). Moreover, when I returned a product, I mentioned that I have not open it, there was this one girl (staff) gave me a judging eyes, smirk and said nothing, she then opened the jar and started examining like I was giving her a fault statement. Unbelievable.I do agree with the customer below: Mecca in Myer Melbourne has much better customer service and staffs there are more friendly.

Learnt some valuable skills from Grace and Sabrina at the Complimentary Workshop on Saturday! For a complimentary workshop during our shopping experience both girls taught with passion and skill. Would definitely go again!

Hey I had the absolute worst experience at your store at Chadstone ! I purchased a perfume that I was excited to use. I got home opened the product to find it empty, it had been leaking for ages from the bottle and through the box not to mention it cost me so much money ! Went to one of your stores to get a replacement only to get told that they didn’t have the product and I had to walk to two different stores, while I lost time from my work break! the lady at the entrance was dismissive towards me ! And when i finally got to the till the girl serving me was practically inept and had no clue what she was doing, not to mention she laughed at me when I said I wanted a refund or replacement. She asked me multiple times what I wanted to do after I had just explained why I had come to the store and I had also given her my damaged purchase with the receipt? I’m so disappointed and fustrated with my experience that I received from your staff members as well as the quality of your products. She kept on asking me if I wanted a replacement bag when you could clearly see it was damaged from the perfume. She gave me a tester/sample foundation in the lightest shade AND OBVIOUSLY COULD SEE that I’m of a darker skin tone which was utterly disgusting, ignorant and just offensive. I’ve been a fan of your store and now I won’t be.You should have a look at your stores as I have never had such poor customer service before . It’s an absolute joke , especially working in customer service myself !!! She couldn’t even take the initiative to replace my bag which she could see and feel was soggy or even open the product which made me feel inept. Disgusting is an understatement and I will not be returning.

I came into Mecca and was assisted by the most amazing sales person Amy, she was extremely helpful and just a pleasure to speak to.

Thanks to Lily at the Chadstone store for her fabulous customer service and product knowledge. Went in for vouchers but I happened to mention sunscreen recently stinging my eyes (different brand). Lily immediately showed us a couple of products and even gave some samples. It was a lovely experience.

everything single time i go into mecca the staff are so lovely. they always check if you need assistance & have a genuine smile. today i went in as i've been struggling to get my eyebrows the way i want & two of the sweetest girls were more than willing to help. every time i leave i feel happy & accomplished. thankyou so much <3