OPSM Corio Village

Over all great experience very professional

I had a very good experience and was seen to promptly by very capable and friendly staff. Would highly encourage all family to go for their future appointments.

Fantastic staff, warm and welcoming. Easy to talk to and make you feel comfortable while selecting glasses

Exceptional service from Jocelyn Da Eye Specialist, highly recommend

Staff were professional and friendly from booking in to testing and selecting product. Pick up soon

Pretty poor experience at OPSM Corio.First of all, only one person working in the store, so came back 30 minutes later. After asking about claiming sunglasses on private helath, I was told I could be $600 out of pocket before even asking what glasses I wanted or what level health insurance I had. She then proceeded to say we don't have a large range, and to maybe go to the Geelong store.I got the feeling the lady who was serving us was more interested in going for her lunch break...

Great service from the new staff. All fresh faces in store, very welcoming team.

As soon as you walk into the store everyone gets 150% care highly recommend

I've been a long term customer of O P S M and have had excellent service in the past until last week when I went to have my glasses adjusted , the initial greeting was fine but went down hill very fast after that , I said my glasses were squee wee , I was asked what do you want me to do ? I said could you please adjust them so they sit right , again asked how , I said I`ll come back when Andrew is here as his service was great , I was told that my glasses were old, I said yes and I`ll take them somewhere else to done if the person could not do them , I was answered with Iv`e been doing this for 8 years " I said to her that she needed some lessons in customer service

Went in to make an appointment last week and the customer service was terrible. If you don't want to be there, leave, because the customers will and I dont think your bosses would like that.