Australia Post - Padstow LPO

The rudest staff I have encountered anywhere for a long time . As soon as I entered and said hello it was clear this woman had issues she got pleasure from making things hard ..I just walked out I couldn't be bothered went to another post office and all was fine

Terrible service, especially passport photo. We came early in the morning to take the passport photos but they did their job like just to finish it. Only 1 customer waiting, 3 staff, so there were no reason to rush. All our photos looked terrible, I didn’t know my eyes looked down because the staff didn’t let me check the photo before printing. She didn’t care, just sent it with the application anyway. They only wanted to finish the job and get rid of you.They don’t care about customer service, never smile or greet customers. Sometimes I just come to send letters to friends and family, but never feel welcomed.

Terrible service, Went there at 4:40 to open up a P.O. Box. They close 5pm. The Indian guy at the front counter just told me that there’s no time for this, literally it just takes around 5-10mins for this to be done. And there’s even no one lining behind me. Seriously this is the worse post office I’ve ever been.

The lady named Anjali is very rude. No hello or greetings, grumpy face, zero customer service skills. If you are there to do your job then care about your customers. There is always a nice way of dealing with people.

I run my own business and i can say this is some of the worst service i have experienced. You have miserable people working who don’t really want to help you and I have never seen a smile from most workers. If it wasn’t for a monopoly in Padstow the way this business is run will not last beyond 3-6 months! If you don’t like dealing with people then please do everyone a favour and don’t choose a customer facing role.

Went to pick up my parcel in the morning for which I had a card for. They told me that there was no such parcel and after a trying back and forth with them they said they can't help me. They absolutely refused to do anything to help and just gave me a phone number to call. Absolutely zero effort to assist me in locating the parcel of which was supposed to be at the post office as per the cards instruction.I left and called the phone number and after 30 minutes of going back and forward they told me it was at the post office. So I went back and picked it up. They didn't even have the courtesy to apologise, just kept their eyes firmly on the floor as they passed over my parcel.Disgraceful service and absolutely rude manners, especially by the manager.

Disgusting service. The staff was so rude and did not help at all. The told us to leave when updating passport photos. Never go to this post office, the experience was horrible.

I had a parcel for them to return to Iconic but they returned it back to my home address by mistake. When I went back to them, they refused to take responsibility for their mistake. Very rude and need a lifetime course in customer service.Thanks to Australia post REVESBY for helping me return my parcel.

I incorrectly completed a change of address form and the young lady on the counter helped correct my problem for me. She was friendly and very professional.

I came in today 20/10/2021 at around 11:30am. There was 3 staff member where two were already serving customers and one of the gentlemen was on his phone. Whilst still waiting I did not say anything and waited patiently then he finally realized I was waiting and all he said was Hi" with no apology for keeping me waiting while he was playing on his phone.I advised him that I was coming to pick up a parcel that I re-directed here and shown him the message and tracking number and then he asked me for the postal address. I told him that I had it re-directed here and then he would rudely say "No