Myer Doncaster

Im unfamiliar with this Myer so I thought you could return online items at any counter so I went to a counter upstairs and one lady who was wearing red was very rude saying “I don’t know why you would come here” in a condescending tone and sent me to a different counter as if I knew. However, another lady who ended up helping me in the women’s youth section was really nice and helpful.

Had only 20 minutes left I went in the right department got what I needed got served and went on my way to the car. Was really happy because purchased what I wanted and the service was great! And I also used my $10 credit from Myer thank you.

They just lost a customer by having under trained customer service staff with poor manner and black face. Would you expect a staff suddenly coming to you and lecture you not to try to help yourself when there was no one around to help? Would you expect a well trained staff to say 'May I help you, sir?' instead of 'You should not do that by yourself!' with a black face. I don't think she understands this is a customer and her job is to serve rather than to patrol the shopping ground.

I went to Chanel in Myers Doncaster Wednesday the 31st of May around 2:30pm and the lovely lady I normally see wasn’t there the lady that was there was on the phone having very loud casual phone call so I patiently waited till she finished so I could purchase my Le lift pro moisturiser, when she hung up she didn’t even greet me or asked if I needed help she just made another casual call so I left very disappointed that I had to go elsewhere to buy my moisturiser .

Dawn in the Menswear section was absolutely incredible today, and exactly the person we needed to find my partner the most beautiful suit for a wedding! She knew exactly what would suit Tom, and ensured that we had the perfect outfit all with such kindness, patience and style! We are so grateful to you Dawn, you are invaluable and we will be back because of your incredible service today!

Janine was very helpful with my request. Very patient and professional. Great experience shopping here.

I went in today to purchase some shoes, a belt and a watch for my wedding. We'd bounced around a few stores in Westfield trying to find shoes that matched my suit, including Wild Rhino, David Jones and Florsheim. When we got to the men's shoe section in Myer, Joanna was immediately on hand to offer support. She found a pair that matched the suit perfectly, she got some dress socks out to try them on, then she found a belt to match (and offered to shorten it to fit me better). It was the perfect customer experience, enough for me to call ahead next time I need shoes to specifically check when she is working. She was brilliant. The same can be said for Georgia in the watches section, who was busy when we arrived but kept in touch and came straight over to help as soon as she was free. She helped us pick out some perfect watches, and she was very warm and complimentary of the suits we've had made, and wished us the best for the wedding. They were so good at their jobs that I felt I needed to write in and compliment them in particular. Thank you both for a great experience!

Sam in the Mens footwear was an exceptional worker. He provided excellent customer service and his manner was amazing throughout. Sam was happy to help and could manage customers incredibly well. I can’t thank him for making the purchase easy. I really hope this review gets back to Sam as he made a shopping experience one to remember.

Horrible experience as their employee. Myer treats their employees in a discriminative and unprofessional manner. Used to be one of my favourite shops, but now I just don't want to spend my money there. Wouldn't give a single star if possible.