Star Track Express
107 Reviews
- Tuesday10 AM–4:30 PM
- Wednesday10 AM–4:30 PM
- Thursday10 AM–4:30 PM
- Friday10 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday10 AM–4:30 PM
About the Business
StarTrack | Trusted partner for eCommerce and parcel delivery - Australia Post | For domestic freight solutions, including courier and sensitive shipping, and 3PL and supply chain management, choose StarTrack.
Contacts
Website
Call Us
132345
25 Reliance Dr, Tuggerah NSW 2259
Hours
- Tuesday10 AM–4:30 PM
- Wednesday10 AM–4:30 PM
- Thursday10 AM–4:30 PM
- Friday10 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday10 AM–4:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Mitchell
10.10.2023
Star Track Express
Useless postal service. Told multiple times onboard for delivery and then rescheduled for next day. Requested to pick up from depot as frustrated about wasting time waiting for item which never arrives. Email and phone call reporting at depot and waiting to pick up, presented to pick up and item not at depot and onboard for delivery. Express delivery taking over a fortnight and still not arrived. Do not use startrack if you want your item delivered
JOINED BY JEFF Celebrant DJ MC
29.09.2023
Star Track Express
I had urgently needed equipment required which I was informed was out for delivery a mere 3kms from thier depot to my address.The parcels were marked as not requiring a signiture yet, on my home security video, the drivers simply pulled up, dropped a card in the postbox and drove off. Simple laziness, how can you charge for a service you choose not to provide?
Ahmet Saner
27.09.2023
Star Track Express
Waste of space next to none customer care. Why not leave the parcel at local post office. Have to travel an hour to pick up missed delivery and they don't open till 10 am. Useless company.
Kylie
18.09.2023
Star Track Express
If you could give minus stars this company would be getting a lot of them. This company not only has VERY poor service, their customer service representatives do nothing to help you. They do not answer any of your queries with anything that is useful. In fact after sending a few inquiries they appear to have blocked me from tracing my parcel. I’m sure it is because they have actually lost or misplaced my delivery and try to cover it up with lies. They do not do anything to help their customers. Very unreliable. The name Star track Express is certainly not a name they live up to. It’s 2 weeks and counting still waiting for my delivery!!
ben praccus
01.09.2023
Star Track Express
Bit of a saga in picking up a package from UPS sent from the States. Missed delivery and then processing time to pick it up from the depot. However, Star Track staff on the phone and the depot were helpful & efficient, got it no probs when all the boxes were ticked.
John McCulloch
26.08.2023
Star Track Express
Not even worth one star. They won't even leave a package inside the letterbox even if it's not much larger than an envelope, if no one home. Drove 30mins to the depot only to find it was still with the driver. The VERY, VERY fine print on the notice said to pick up next day. Not happy Jan.
NERI WEBB
25.08.2023
Star Track Express
0 STAR TWICE NOW TO LAZY TO DELIVER STUFF YOU HAVE BEEN PAID TO DELIVER..SAY YOU CAN NOT GAIN ACCESS IS BS TWO DRIVEWAYS THAT TRUCK COME IN ALL THE TIME AS ITS A WORKSHOP ... DON'T USE THE CLOWNS AT THIS MOB IF YOU WANT IT DELIVERED LIKE YOU PAY THEM TO DO..
Michael Brown
16.08.2023
Star Track Express
Despite being home all day, the driver figured it'd be quicker for them to write the missed delivery message than walk the 2m to the intercom and get me to take delivery. Now I have an hour long drive to pick it up from their depot. THANKS FOR CHARGING ME EXPRESS DELIVERY FEES FOR NOTHING.
joel ibbott
22.07.2023
Star Track Express
Package showed up on Friday and drove halfway through my driveway. My dog stopped the guy and I head outside to receive my package. I get on to my porch and the guy drives away, he even looks me in the eye as he's driving off. Monday comes around and now they claim that they attempted a delivery at 8 in the morning and that apparently I declined the package. No delivery driver came to my house despite the fact that I was there all day. I tried to contact them on their website and it keeps telling me I have to try again later. Seriously the worst postal service I've ever dealt with.
Francesca Arcuri
09.07.2023
Star Track Express
Customer needs and satisfaction does not exist at AustPost/Startrack. The Not at home" card was left when I was at home and didn't see the card til after 4 pm - Friday afternoon
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25 Reliance Dr, Tuggerah NSW 2259
Star Track Express